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Raincheck "confusion" and math fail

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  • Raincheck "confusion" and math fail

    First, the raincheck "confusion": A woman had a raincheck to get an item that was $13.99 normal price for $3.99. I take the raincheck and scan the item. The woman though asks "Isn't it supposed to be $3.99?" I tell her that I need to put the raincheck in. She doesn't seem to understand that a raincheck needs to be scanned in and processed to get the price on it. She says this is very confusing and almost considers not getting the item. So, I put in the raincheck and explain that it works like a coupon and does not come off automatically.

    Math fail: A woman had a loaf of bread on sale for $2.39 among her items. I check her out, then all of a sudden a few minutes later she comes back with another loaf of bread and asks me if it's ok to just put it in her bag I go. I tell her I only scanned one bread and she claims that she told me she was getting another one because a sticker on it said 2 for $5 with card. I indeed only scanned one but tell her that the bread was $2.39 and you didn't need to get 2. Instead of saying something like "oh that's cheaper than, nevermind!," she insists again that she told me to scan another bread and points out the sticker on the bread that says it's 2 for $5. I tell her I don't know why that's there but the bread is $2.39. Her response? "But isn't $2.39 more than 2 for $5?" I tell her no it's less. She says this is too confusing and just gives me the 2nd bread back and says nevermind.

    Aren't people who don't understand how rainchecks work and can't do simple math great?

  • #2
    What the heck did she think the raincheck was for, then? It's like she thought she could come back and get the item for $3.99 "just because"...and that piece of paper was...what, exactly?
    When you start at zero, everything's progress.

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    • #3
      Ehhh, I don't get it. Is the store scamming people or what?

      2 for 5 is more than 1*2,39 +1*2,39...??

      Or is it a totally different offer?

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      • #4
        I don't know why the bread had a 2 for $5 sticker on it. I guess it was just a mistake and that's the normal cost of it when it's not on sale for even lower like it was last week or the manufactuer puts the stickers on and the department didn't remove them. Or the bread's been sitting there for a while...

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        • #5
          I have actually seen "specials" like that before, where purchasing 2 units of Item X comes out to cost LESS than taking advantage of a listed Buy 2 for $Y special >_>

          Then again, the boutique grocery where I used to work delighted in placing a ton of items on Special each week...which was code for "please buy this!" ... Not necessarily "on sale"/discounted, just "On Special"...

          Sadly, it worked like a charm.
          "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
          "The difference between an amateur and a master is that the master has failed way more times." - JoCat
          "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
          "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
          "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
          "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
          Acts of Gord – Read it, Learn it, Love it!
          "Our psychic powers only work if the customer has a mind to read." - me

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          • #6
            My job likes to raise a price on things unexpectedly. Then suddenly, for a few days, it's put on 'sale' at its usual price.
            Customers should always be served . . . to the nearest great white.

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            • #7
              Quoth EricKei View Post
              I have actually seen "specials" like that before, where purchasing 2 units of Item X comes out to cost LESS than taking advantage of a listed Buy 2 for $Y special >_>
              Two 50ml bottles of Ceftin 250mg suspension cost $11 less at my wholesaler than one 100ml bottle of the same stuff. You'd expect it to be the opposite, but it's not.

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              • #8
                I've seen these "special" with no discount things around - but in reputable places they tend to be called "Chef's Recommendations" or something similar. One of the local fast-food chains likes to change their posters around on a cycle, so they will effectively recommend a particular group of meals for a week at a time, a few months apart.

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                • #9
                  Quoth Chromatix View Post
                  I've seen these "special" with no discount things around - but in reputable places they tend to be called "Chef's Recommendations" or something similar. .
                  Well..."Recommended", I could live with, as it implies just that -- a recommendation, not necessarily a discount. The term "Special"/"On Special", however, HAS come to imply "discount" (especially the latter phrasing) -- it's when this comes up sans discount that I have an issue.
                  "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
                  "The difference between an amateur and a master is that the master has failed way more times." - JoCat
                  "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
                  "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
                  "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
                  "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
                  Acts of Gord – Read it, Learn it, Love it!
                  "Our psychic powers only work if the customer has a mind to read." - me

                  Comment


                  • #10
                    Quoth EricKei View Post
                    Well..."Recommended", I could live with, as it implies just that -- a recommendation, not necessarily a discount. The term "Special"/"On Special", however, HAS come to imply "discount" (especially the latter phrasing) -- it's when this comes up sans discount that I have an issue.
                    there's that aspect "a special price"

                    the other way is where I worked a special was something we didn't normally sell.

                    it was special. it was limited time.

                    nothing was implied that the price was special

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