While I understand mild confusion when looking for a specific address, not realizing that our whole building is numbered '201', there are suite numbers. Our store just happens to only have the 201 number on it.
To help combat confusion, we have door signage, and a big white 6' sign on the lower part of the front of our store, and a giant multi-color floormat, all of which says our company name "Little Havana Tobacco, Inc." and our logo on it.
Yet we get people who come in through the front door, look around and then ask if we're one of the following:
"Casa Rio", which is a TexMex restaurant two doors down.
"RedRum", which is the local head-shop, across the street. (this is the most common one I get, to which I have started giving the unsuspecting victims directions to the police station behind us vs. telling them it's across the street. Yeah I am sadistic, what's yer point?)
"River City Saloon", which is the biker bar next door.
Ok, so I have gotten a bit used to the lack of attention paid to details with regards to the general public. What scares me most is these people drive cars on the freeway!
Today, I get the most facepalming-est one thus far.
The couple come in, look around, and then ask:
"Is this Courtside Bar & Grill?"
Courtside is about 100yards down the block, almost right next to the county courthouse.
I suppose the HUGE humidor filled with high-end cigars, zippo and xikar displays, along with all the other stuff I mentioned to brand ourselves, look just like what you would see in a bar (or headshop).
To help combat confusion, we have door signage, and a big white 6' sign on the lower part of the front of our store, and a giant multi-color floormat, all of which says our company name "Little Havana Tobacco, Inc." and our logo on it.
Yet we get people who come in through the front door, look around and then ask if we're one of the following:
"Casa Rio", which is a TexMex restaurant two doors down.
"RedRum", which is the local head-shop, across the street. (this is the most common one I get, to which I have started giving the unsuspecting victims directions to the police station behind us vs. telling them it's across the street. Yeah I am sadistic, what's yer point?)
"River City Saloon", which is the biker bar next door.
Ok, so I have gotten a bit used to the lack of attention paid to details with regards to the general public. What scares me most is these people drive cars on the freeway!
Today, I get the most facepalming-est one thus far.
The couple come in, look around, and then ask:
"Is this Courtside Bar & Grill?"
Courtside is about 100yards down the block, almost right next to the county courthouse.
I suppose the HUGE humidor filled with high-end cigars, zippo and xikar displays, along with all the other stuff I mentioned to brand ourselves, look just like what you would see in a bar (or headshop).

I would've been tempted to answer "Yup!" with a completely straight face & wait for the penny to drop....

But do they sell Hooka supplies as well? That's actually a fun social thing to do and it is legal and doesn't affect your brain.


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