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Nice & short one 
I have no less than 3 open jobs with the same IT company for 3 different customers all in their city, so when I saw a job come in with THEIR name on it I jumped at the chance to give them a call.
This is pretty much exactly how it went (after I chatted about the other jobs & generally chit-chatted for a bit)
Me: "So I see your DSL is up since you rebooted the media converter. But the PPP is still down. Can you log into the router for me?"
Him: "Haha, sure thing. Oh. It says.. it's asking me to connect."
Me: "Yup, sounds about right. Can you try that for me? Gotta make sure it works."
Him/Me simultaneously: "It worked"
Silence for about a second.
Him: "So .. Basically I'm retarded and forgot to reboot the router like .. "
Him/Me simultaneously: "Like we always tell our customers to do"
Me: "Ah.. Yup!"
We both crack up laughing.
I have no less than 3 open jobs with the same IT company for 3 different customers all in their city, so when I saw a job come in with THEIR name on it I jumped at the chance to give them a call.
This is pretty much exactly how it went (after I chatted about the other jobs & generally chit-chatted for a bit)
Me: "So I see your DSL is up since you rebooted the media converter. But the PPP is still down. Can you log into the router for me?"
Him: "Haha, sure thing. Oh. It says.. it's asking me to connect."
Me: "Yup, sounds about right. Can you try that for me? Gotta make sure it works."
Him/Me simultaneously: "It worked"
Silence for about a second.
Him: "So .. Basically I'm retarded and forgot to reboot the router like .. "
Him/Me simultaneously: "Like we always tell our customers to do"
Me: "Ah.. Yup!"
We both crack up laughing.
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