Had a customer call in having problems with a gps unit.
Me: *opening spiel*
Customer: Yeah, I bought a gps unit from you folks a couple weeks ago, and it keeps showing that I'm in Toronto (Canada, and opposite side of the country from me) *customer then trails off into a rant about what kind of crap are we selling, general insults, that it shows the customers condo as being nowhere near where it actually is, etc*
Me: *when I can finally get a word in edgewise* Where does it say you are when you are outside?
C: ..... *quietly* outside?
Me: Yes, outside. It needs a clear view of the sky to get a signal from the satellites.
C: *click and a dial tone*
Me:
Me: *opening spiel*
Customer: Yeah, I bought a gps unit from you folks a couple weeks ago, and it keeps showing that I'm in Toronto (Canada, and opposite side of the country from me) *customer then trails off into a rant about what kind of crap are we selling, general insults, that it shows the customers condo as being nowhere near where it actually is, etc*
Me: *when I can finally get a word in edgewise* Where does it say you are when you are outside?
C: ..... *quietly* outside?
Me: Yes, outside. It needs a clear view of the sky to get a signal from the satellites.
C: *click and a dial tone*
Me:


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