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Me: Thank you for calling Pink Flamingo Mascot. This is Deevil, how can I help you?
Caller: I was trying to order some things from your catalog online, but I can't find them anywhere on your website.
Me: I can check on that. What's the first item number that you couldn't find?
Caller: 2253184
Me: And is there any slashes in that item number? (while there are a few exceptions to the rule, our item numbers will have a slash in them)
Caller: (brief pause) Oh, this is an Other Company catalog. That's probably why I couldn't find them.
Me: I would imagine so. Is there anything else I can do for you right now?
Caller: No. (rambling more to herself than me about the wrong catalog)
Me: Alright then, you have a nice evening.
Caller: Bye... (more rambling about wrong catalog, pause of about ten seconds but the line still open) What an IDIOT!*
*from tone sounded like she was calling herself one, not me
Caller: I was trying to order some things from your catalog online, but I can't find them anywhere on your website.
Me: I can check on that. What's the first item number that you couldn't find?
Caller: 2253184
Me: And is there any slashes in that item number? (while there are a few exceptions to the rule, our item numbers will have a slash in them)
Caller: (brief pause) Oh, this is an Other Company catalog. That's probably why I couldn't find them.
Me: I would imagine so. Is there anything else I can do for you right now?
Caller: No. (rambling more to herself than me about the wrong catalog)
Me: Alright then, you have a nice evening.
Caller: Bye... (more rambling about wrong catalog, pause of about ten seconds but the line still open) What an IDIOT!*
*from tone sounded like she was calling herself one, not me
Oh well, at least the caller realized they had the wrong catalogue and didn't spend half an hour lambasting you for being unable to find what they wanted! That's gotta be embarrassing ...
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