So a kid and a woman come up to the counter. The woman digs into her purse, trying to find her card. The kid looks at her with concern. So I assume that the kid and the woman are son and mother.
The "mother" is still trying to dig into her purse, and she blurts out ".....need to get my card out!!" so I tell the boy to stand to the side and wait for his mom to get the card (because I don't wanna void a transaction while waiting for the mom to dig out her cards). The kid steps to the side and I serve other customers.
Then the kids Dad comes in. The "Mother" has moved off to the side, still trying to find her cards. I tell the guy "Just waiting for mom to get her cards out." I then point to Mom nearby digging itno her purse. The guy and son then walk off. I'm assuming that they went to look for somethign else.
Finally "Mom" comes up. I have the book, and I ask if she getting them all (She also had two other books). She then tells me "I'm not getting this book" and points to the book that the kid had.
So I essentially denied service to someone due to a series of unfortunate circumstances. Great.
The "mother" is still trying to dig into her purse, and she blurts out ".....need to get my card out!!" so I tell the boy to stand to the side and wait for his mom to get the card (because I don't wanna void a transaction while waiting for the mom to dig out her cards). The kid steps to the side and I serve other customers.
Then the kids Dad comes in. The "Mother" has moved off to the side, still trying to find her cards. I tell the guy "Just waiting for mom to get her cards out." I then point to Mom nearby digging itno her purse. The guy and son then walk off. I'm assuming that they went to look for somethign else.
Finally "Mom" comes up. I have the book, and I ask if she getting them all (She also had two other books). She then tells me "I'm not getting this book" and points to the book that the kid had.
So I essentially denied service to someone due to a series of unfortunate circumstances. Great.



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