500 dollar mistake

[coldcupofjoe]

I cracked a windshield. I was replacing the wiper blades on an SUV and the wiper arm slipped out of my hand and smacked the windshield sans blade. Nice little spider web crack on the windshield.

I told my boss and I talked to the customer. He was cool with it since we're going to pay to replace his windshield and because, in his words, I "girded my loins and faced the lions."

My boss wasn't happy though.

[crazylegs]

$500 to replace a windscreen!

Just out of curiosity how far bent back was the arm?