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This happened when I used to to tech support the old Cable Modem service "@home".
They had just opened a new call center in our town. This was, maybe the 2nd or 3rd day the call center had been taking calls. Because of that, the call volume was still light, and we had allot of free time to kill. Also, the phones didn't ring. You Keeped your headset on, and the phone would just beep in your ear and you where live with the subscriber. In time you learn to mute the phone when not on the phone with a subsriber, but since we all happened to be new, we hadn't learned this leasson yet.
One day we were talking about the "for dummies" . While talking the agent that sat across from me suddenly gets very Wide eyes,
and just starts laughing out of the blue. Once he was able to , he explained to us what happened. While we were talking he mentioned that they now have "Sex for Dummies" and somewhere between the word "have" and "Sex", his phone beeps, and he unable to stop in time. So basically the call when like this.
A = Agent
C= Caller
A: You know that have out "beep(Phone on)" Sex for Dummies
C: Umm.. I think I have the wrong number
<Click>
Since the call center was so new, they didn't have the recording equpment in place yet, so he never did get in trouble for it.
They had just opened a new call center in our town. This was, maybe the 2nd or 3rd day the call center had been taking calls. Because of that, the call volume was still light, and we had allot of free time to kill. Also, the phones didn't ring. You Keeped your headset on, and the phone would just beep in your ear and you where live with the subscriber. In time you learn to mute the phone when not on the phone with a subsriber, but since we all happened to be new, we hadn't learned this leasson yet.
One day we were talking about the "for dummies" . While talking the agent that sat across from me suddenly gets very Wide eyes,
and just starts laughing out of the blue. Once he was able to , he explained to us what happened. While we were talking he mentioned that they now have "Sex for Dummies" and somewhere between the word "have" and "Sex", his phone beeps, and he unable to stop in time. So basically the call when like this. A = Agent
C= Caller
A: You know that have out "beep(Phone on)" Sex for Dummies
C: Umm.. I think I have the wrong number
<Click>Since the call center was so new, they didn't have the recording equpment in place yet, so he never did get in trouble for it.
That's hilarious!
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