Yipe...

[Imogene]

Went to Albertson's today to trade in some rolled coin, as I had done a few weeks ago, in preparation for Rocky Horror on Saturday. My roommate has plans for a virgin friend of hers, so, I'm definitely going.
I get up to the customer service desk, and hear the worker call for a manager to get her some quarters and dimes.
To which I pipe up, "I've got some to trade in..." thinking it would save a step.
Worker says, "I'm not allowed to do that, you'll have to use the Coinstar."
And then, I did it... I used that dreadful line... *flogs self with a board* Iyeyesuh Domine! "They let me the other week." *wince*
"I can't do it."
"Okay," and left, grabbing a job magazine on the way out. Now I really have to find a BoA...

[Eben56]

WOW.. Just WOW. It is not unusual for me to go into a local store and see a sign that says "need quarters" or "need 5s"

But you can't give them your coins when they are out because a store requirement is that you use the coinstar and give them 10% (or whatever it is).

I know there are store rules... but, I've said it before, sometimes businesses are their own worst fucking enemy.

[Imogene]

The sad thing? Not two weeks ago, I DID trade in some rolled coin through the service desk, and the only delay then (just about an hour shy of closing the store... I didn't know, I'd never been to that store) was the worker having to call her boss up front to check and see that it was okay.
So, seriously, I was telling the truth, and it just slipped out of my mouth!
Erg!
*stuffs a bar of soap in her filthy mouth*

[marasbaras]

I love CoinStar ... NO ROLLING! It's worth the 10% to me. I hate rolling. Hate hate hate hate hate.

[marasbaras]

The sad thing? Not two weeks ago, I DID trade in some rolled coin through the service desk

Sometimes "but you used to" is true. Stores change policies. It's not automatically SC.

[Imogene]

It's not automatically SC.

I'm more worried about how easily it just slipped out, really.

I love CoinStar ... NO ROLLING! It's worth the 10% to me. I hate rolling. Hate hate hate hate hate.

I own a coin rolling machine, cause otherwise, my coins just end up in random places.

[Evil Queen]

I was going to say something, but I have since been corrected. Foo.

(something to the tune of it being stupid to charge 10% since I could have sworn it was a hell of a lot cheaper and odder percentage)

[Eben56]

I'm more worried about how easily it just slipped out,

Don't worry about it, we get so wrapped up about how often we see or hear things from customers each day. sometimes we forget that sometimes it is a reasonable and expected reaction. I'd be a little pissed if a service that a store had afforded me was now suddenly "against policy". The key is accepting what the clerk says and taking it up with Mgmt if there is a problem.

Express displeasure, just don't shoot the messenger.

[webchimp]

We use money bags in the UK. One day I was bagging up my change bottle and ran out of bags so I wrapped the rest in cling-film intending to get some more bags at the bank and swap them. Got sat down at a table to begin bagging up and found my back pack was now full of loose change. had to sit and re-count it all.