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Almost forgot to give someone their change

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  • Almost forgot to give someone their change

    I rang a lady up, she gave me her money, and her change came to be $7.45.
    I had to open a new roll of quarters for the 25 cents. This distracted me SO much for some reason, that I forgot all about the $7, and just said "Here's 45 cents and your receipt!"
    She took her change, looked at it and had a weird look on her face.
    I was looking at her and was wondering why she looked so confused. She wasn't saying anything to me, then I realized I forgot to give her the dollars! So I opened up my drawer and gave it to her.
    That's happened to me a total of 3 times now where I just give people the coins and forget the cash. Two of them, including this one, just kind of had a confused look on their faces and started to walk away. One of them informed me I had forgotten the cash, but she did it with a snippy tone. I just need to you tell me, I don't need an attitude, thanks.

  • #2
    i've done that plenty of times. fortunately i knew how to open the register without entering a code or anything. most the time customers would just laugh.
    To err is human, to blame someone else shows good management skills.

    my blog --> http://www.hendrices.com/joesblog/
    my brother's blog --> http://www.hendrices.com/ryansblog/

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    • #3
      That happens to me on occasion too, espcialy when they want cash back with a Debit and I dont notice.

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      • #4
        Ah yes, I hate it when that happens. Most customers think I'm young/dumb anyways, so the few times I have forgotten to give change back it seems to confirm it in their heads. It is embarrassing though...fortunately it only happens once in a very long while.

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