Mispeaking can make a situation awkward

[it'srefurbished?]

Do you ever speak with customers almost half paying attention, going through the motions, etc, only to have them ask you a question that catches you off guard and you blurt something out that may or may not be acceptable?

I remember one time talking with a customer when he asked me a question (the details are too old for me to remember) and I answered "You betch..." but for some odd reason my voice refused to sound out the final "...a" of the word, to which the customer exclaimed "I' m not a bitch!". He was a guy too! Luckily he was pretty cool and didn't take offense. Any thing like this happen to anyone else?

[craftmafia]

A lot of times customers will say "have a nice day" and I'll reply with "you're welcome"

[Jack]

A lot of times employees will say "thank you" and I'll reply with "you too"

[TelephoneAngel]

me *gives money to bus driver*

bus driver - "thank you"
me "is there anything else that company x can help you with today............ erm I mean thank you".

[malmalthekiller]

Sometimes at work, when I'm tired, I keep looping conversations. Especially when they're small ones.

"Hey, how are you?"
"Good, yourself?"
"Doing fine, thanks, and you?" - oops.

I answer the phone with the same greeting, and sometimes when I go to announce a phone call with the walkie talkie, I say the same greeting instead of what I should say. For example:

Phone spiel: "Thanks for calling ______, how can I help you?"
Walkie spiel: "Team member in _____ call on 36"
Stupid walkie spiel: "Thanks for calling_____ dammit"

[Darkforge]

Sometimes at work, when I'm tired, I keep looping conversations. Especially when they're small ones.

"Hey, how are you?"
"Good, yourself?"
"Doing fine, thanks, and you?" - oops.

i do this on such a regular basis, my collegues are surprised when I don't do this!

[Treasure]

When i worked @ the car dealership i was bad about answering my home or cell with
"Thank you for calling Champion XXXX" - i threw my mom for a loop when i did that, b/c i was at home, and she was calling from her cell....

when i did it to a co-worker/friend she just laughed, b/c she's done the same thing.

[BrenDAnn]

When someone hands me their card to pay, I ask them "Credit or Debit?" to determine the payment type. When I hand them their receipt to sign, I say "Sign this, please." Well, the other day, I handed someone a slip to sign, and what came out of my mouth? "Credit or deb--er, Sign this, please!" Cue me turning red-faced and the customer laughing. Ugh...I still can't believe I did that!

[Imogene]

When I worked at the place my dad works at now, I intentionally changed my voice mail message on my cell to my greeting spiel that segued into me going, "Oh, shit, wait..." Mom told me once she thought she'd actually managed to call my work number...

At my current job, we're supposed to greet every customer, as well as thank them on their way out, and seeing as my position is right by the door, I greet everyone coming in with "Welcome to *redacted*, how are you today?" and everyone leaving with "Have a great *thing*..." I do frequently get them swapped around the wrong directions, and greet people walking toward me from the regular registers with "How are you today?"

[Dreamstalker]

When I was working at a "haunted" bookstore, I would tend to answer my cell with "[Town] Ghostbusters" (weeded out the telemarketers by confusing them to no end). One night I slipped up and answered the store phone that way...the customer knew about the store legends and was highly amused.

[AtDIelement]

When I used to work at the theatre tearing tickets I always had people repond to "Enjoy your show!" with "You too!"

Most of the time they always caught themselves and turn red...

"Nevermind, you're not going to see a movie, you just work here."

[dalesys]

The worst misspeaking is gasping out the wrong name at a climactic moment.

[BookstoreEscapee]

When I was working at a "haunted" bookstore, I would tend to answer my cell with "[Town] Ghostbusters" (weeded out the telemarketers by confusing them to no end). One night I slipped up and answered the store phone that way...the customer knew about the store legends and was highly amused.

My dad used to work at a pizza place when he was younger; one night after hours he answered the phone with "City Morgue"
...it was the boss...

(one of his favorite work-shenanigans stories)

[Magners]

When the phone rings at work we're supposed to answer with "[cinema name], how can I help you?"

Well, occasionally I've accidentally answered the work phone with "Hello?"

Thankfully, I've never done the reverse.

[C. Cecil Ivanish]

On Sunday, after I went shopping, when the cashier said "Thank you, and have a nice day" I replied with "There is anything else we can... umps... sorry, yes, have a nice day too"