It seems last week I was having a lot of mess ups. And not small ones either. Ones that could actually get me fired for carelessness.
Anyway, this really nice old man wanted to write a personal check. Okay, I get his players card, pull up his account. He has four hundred dollars available. He makes out his check, I check his ID and all is well. I pay him, he leaves.
I look closer at the check.
The check wasn't signed!
I wanted to pass out right there. So I start freaking. My co-workers told me to take the check and try to find him. Sure... Because in a crowded casino I can find someone just like that. Right.
So I go to the supervisor with this I-seriously-fudged-up grin (Y'know the smile of: I-did-something-bad-and-you're-gonna-kill-me-so-I'm-grinning-like-a-psycho-to-advert-your murdering-me-on-the-spot smile) much like this:
But with bug eyes.
The Supervising Manager see's my smile and is like:
SM: Okay, Anakah what did you do this time?
me: Well...
I just showed her the check and she told me to try and see if I could find him outside. I grabbed the check and a pen and ran. If you've read one of my earlier posts--its damn near impossible for me to remember faces. I'm just looking at their money.
So, we all know I didn't find him. Crapola!
So, I went back in, trying not to have a heart attack. I mean I practically gave him a hundred dollars with an unsigned check! How dumb can I be!?
I get back to the frontline when one of my co-workers suggest I call front desk to see if maybe he's staying in the hotel and maybe I can leave a message at him room. Seemed like promising idea so I gave it a try. YAY! He was a hotel guest in our casino. I thought my problems would be over.
So, I called and left a message. I really suck at leaving messages so it went something like this: Hi, this is Anakah from the front cage in ____ casino. If at all possible could you please come back to the ____ cage? You uh forgot to sign your check. Um, thanks.
I panicked in the message. I'm sure he thought I was some weirdo. Thus why he never showed. So I was screwed.
I'm sure when I go into work tomorrow I'm going to get yelled at or written up for the first time.
Anyway, this really nice old man wanted to write a personal check. Okay, I get his players card, pull up his account. He has four hundred dollars available. He makes out his check, I check his ID and all is well. I pay him, he leaves.
I look closer at the check.
The check wasn't signed! I wanted to pass out right there. So I start freaking. My co-workers told me to take the check and try to find him. Sure... Because in a crowded casino I can find someone just like that. Right.
So I go to the supervisor with this I-seriously-fudged-up grin (Y'know the smile of: I-did-something-bad-and-you're-gonna-kill-me-so-I'm-grinning-like-a-psycho-to-advert-your murdering-me-on-the-spot smile) much like this:
But with bug eyes.The Supervising Manager see's my smile and is like:
SM: Okay, Anakah what did you do this time?
me: Well...
I just showed her the check and she told me to try and see if I could find him outside. I grabbed the check and a pen and ran. If you've read one of my earlier posts--its damn near impossible for me to remember faces. I'm just looking at their money.
So, we all know I didn't find him. Crapola!
So, I went back in, trying not to have a heart attack. I mean I practically gave him a hundred dollars with an unsigned check! How dumb can I be!?
I get back to the frontline when one of my co-workers suggest I call front desk to see if maybe he's staying in the hotel and maybe I can leave a message at him room. Seemed like promising idea so I gave it a try. YAY! He was a hotel guest in our casino. I thought my problems would be over.
So, I called and left a message. I really suck at leaving messages so it went something like this: Hi, this is Anakah from the front cage in ____ casino. If at all possible could you please come back to the ____ cage? You uh forgot to sign your check. Um, thanks.
I panicked in the message. I'm sure he thought I was some weirdo. Thus why he never showed. So I was screwed.
I'm sure when I go into work tomorrow I'm going to get yelled at or written up for the first time.

I hope there are no serious repercussions for you *hug*
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