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In a bar I used to work in, it would either be really really busy or really really quiet. This was on a quiet night, so there was virtually no work to do, so my friend and I were on the bar talking, and we decided to go and start shutting everything down, as we were closing in about an hour and the odds of us having a sudden rush were next to nothing.
As we talked, my friend started pushing an ice trolley (pretty self explainitory, a trolley with a large bucket on top to store ice for bar staff) into the glass wash room. In the glass wash room, there is a small window (important) that is used to pass glasses directly through into the room rather than having to walk all the way around the bar.
We were talking and cleaning out the ice bucket at the same time (they're huge) and my friend had her back to the window. She took the ice scoop out the bucket, and saw that it was filled with icy water. She immediately chucked the scoop over her shoulder, aiming for the sink...
She missed. The ice scoop went through the glass wash window, and hit an unsuspecting female customer as she leaned through the window to ask us a question. She was COVERED in iicy water, and several small ice cubes and fallen down her dress.
Instead of doing the normal thing, eg: apologizing, offering her something to clean herself up with, a free round of drinks ect, we BURST OUT LAUGHING! We had to go into the other room to calm down!
A few minutes later, the manager catches up with us.
Manager: OK, I found it funny, but you REALLY need to apologize and get her a free drink.
Oh dear, it was the most difficult apology ever. But at least I only had to apologize for laughing, and not drenching her with icy water.
As we talked, my friend started pushing an ice trolley (pretty self explainitory, a trolley with a large bucket on top to store ice for bar staff) into the glass wash room. In the glass wash room, there is a small window (important) that is used to pass glasses directly through into the room rather than having to walk all the way around the bar.
We were talking and cleaning out the ice bucket at the same time (they're huge) and my friend had her back to the window. She took the ice scoop out the bucket, and saw that it was filled with icy water. She immediately chucked the scoop over her shoulder, aiming for the sink...
She missed. The ice scoop went through the glass wash window, and hit an unsuspecting female customer as she leaned through the window to ask us a question. She was COVERED in iicy water, and several small ice cubes and fallen down her dress.
Instead of doing the normal thing, eg: apologizing, offering her something to clean herself up with, a free round of drinks ect, we BURST OUT LAUGHING! We had to go into the other room to calm down!
A few minutes later, the manager catches up with us.
Manager: OK, I found it funny, but you REALLY need to apologize and get her a free drink.
Oh dear, it was the most difficult apology ever. But at least I only had to apologize for laughing, and not drenching her with icy water.
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