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Background: I do tech support for a large telco/ISP. If a customer is actually online, I usually do a remote session into their PC - allowing me to get into their modem config, PC config, etc. It's easier for everyone involved unless they're tech savvy. And if you're that competent, you're not going to be calling me for anything except "my modem lost sync, can you open a repair ticket?".
The remote session software has an option for "Disable remote wallpaper". I usually leave that checked to save bandwidth... and to avoid 70 year old nudist backgrounds.
The other day I had a pretty typical call - I think he was wanting to change the wifi key in the router or something, I really don't remember.
After I'm done, he asks what I think of his desktop wallpaper. I tell him I had it disabled in my remote desktop client. He tells me "oh, that's too bad. I grew it myself, it's pretty impressive".
I'm not sure if this will be porn or plants, or both. I uncheck the "disable remote wallpaper" option, against my better judgement - hoping it's not senior citizen porn again.
Enter a picture of a gigantic bud from a giant hemp plant. Yes kids, I'm talking about what looked like a significant amount of marijuana. I'm... completely speechless, and I'm sure he heard my "oh wow". I partake in a bit of Mary Jane myself, but my employer does pre-hire drug testing (which I passed, of course), and records all calls. Did I mention they record all calls? If not, I hope I made it clear that they record all calls. If you don't get that, they record all calls, and if that didn't get through to you.. yes, every call is recorded.
This customer was in a state where both medicinal and recreational use are legal, and his spouse is actually a medicinal card holder. Unfortunately, I'm in a state where getting caught with even a tiny amount of weed is a very bad thing for your record.
I complimented him on his gardening skills and said I was very impressed, and perhaps even a little jealous. He tried to get more out of me until I mentioned "As much as I'd love to discuss your gardening, I don't think my boss would be too thrilled with that discussion... especially since this call is recorded.."
The remote session software has an option for "Disable remote wallpaper". I usually leave that checked to save bandwidth... and to avoid 70 year old nudist backgrounds.
The other day I had a pretty typical call - I think he was wanting to change the wifi key in the router or something, I really don't remember.
After I'm done, he asks what I think of his desktop wallpaper. I tell him I had it disabled in my remote desktop client. He tells me "oh, that's too bad. I grew it myself, it's pretty impressive".
I'm not sure if this will be porn or plants, or both. I uncheck the "disable remote wallpaper" option, against my better judgement - hoping it's not senior citizen porn again.
Enter a picture of a gigantic bud from a giant hemp plant. Yes kids, I'm talking about what looked like a significant amount of marijuana. I'm... completely speechless, and I'm sure he heard my "oh wow". I partake in a bit of Mary Jane myself, but my employer does pre-hire drug testing (which I passed, of course), and records all calls. Did I mention they record all calls? If not, I hope I made it clear that they record all calls. If you don't get that, they record all calls, and if that didn't get through to you.. yes, every call is recorded.
This customer was in a state where both medicinal and recreational use are legal, and his spouse is actually a medicinal card holder. Unfortunately, I'm in a state where getting caught with even a tiny amount of weed is a very bad thing for your record.
I complimented him on his gardening skills and said I was very impressed, and perhaps even a little jealous. He tried to get more out of me until I mentioned "As much as I'd love to discuss your gardening, I don't think my boss would be too thrilled with that discussion... especially since this call is recorded.."
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