This is kind of long, but I am frustrated and need to vent!
Back in November, I was transferred from my mall store to a strip center store. At the strip center, we have our own dumpsters, one for trash and one for recycling. They are also pretty much right behind our store, which is on the right hand side of the center. The dumpsters that everyone else is supposed to use are on the left hand side of the center.
See where this is going?
When I first took over, our shipments were small and so other people using our dumpsters wasn't that big of a deal, but I still made note of which retailers were doing it. Now that we are getting all our spring product in and building up for Easter sales, we've got more cardboard to get rid of and more trash from cleaning the paper and stuff out from around the shoes when they come in.
I go to the two main retailers that are using our dumpsters. I nicely explain that the blue ones are ours, and could they please stop using them. Both store managers claim ignorance, but say they will stop using them. Of course they don't, so after our trash is picked up one day, I buy locks for our dumpsters and lock up the trash one.
I go to take our trash out the other day, and I see that Retailer One has left their trash IN FRONT of my dumpster. So, I pop in to kindly remind them that the blue ones are ours, and that I know it sucks to have to walk to the other end of the strip center to get to their dumpsters, because mine used to be there too, and please don't leave your trash on the ground in front of my dumpster.
The manager lies to my face! Claims she took her trash all the way to the other end and used the dumpsters she was supposed to use. I say, "Really? Because the box on the ground has your store name on it, and I can see in the clear trash bags that there is paperwork from your store in there."
"Well, I might have put them in the cardboard dumpster, but I didn't drop them on the ground! Someone must have pulled it out and thrown it on the ground."
Even though she's probably telling the truth about someone going through the trash (the people that live nearby go through the trash I guess to look for things they can use/sell), she still admitted to using our dumpster, and the recycling one at that!!!
That's the other problem, I can't get the trash company to pick up the recycling dumpster, because other retailers have thrown their trash in there and they consider it "contaminated." I have called twice and they claim they will pick it up as a "contaminated load" but they never do. Meanwhile, even though it is overflowing, other retailers continue to throw their trash in it/near it/in front of it.
I've kept my district manager informed of what is going on, and last night I finally asked her if she could either deal with it, or have the corporate person responsible for trash stuff deal with it, because I have other things to do! And then I took a picture of the recycling dumpster and sent it to her.
Back in November, I was transferred from my mall store to a strip center store. At the strip center, we have our own dumpsters, one for trash and one for recycling. They are also pretty much right behind our store, which is on the right hand side of the center. The dumpsters that everyone else is supposed to use are on the left hand side of the center.
See where this is going?
When I first took over, our shipments were small and so other people using our dumpsters wasn't that big of a deal, but I still made note of which retailers were doing it. Now that we are getting all our spring product in and building up for Easter sales, we've got more cardboard to get rid of and more trash from cleaning the paper and stuff out from around the shoes when they come in.
I go to the two main retailers that are using our dumpsters. I nicely explain that the blue ones are ours, and could they please stop using them. Both store managers claim ignorance, but say they will stop using them. Of course they don't, so after our trash is picked up one day, I buy locks for our dumpsters and lock up the trash one.
I go to take our trash out the other day, and I see that Retailer One has left their trash IN FRONT of my dumpster. So, I pop in to kindly remind them that the blue ones are ours, and that I know it sucks to have to walk to the other end of the strip center to get to their dumpsters, because mine used to be there too, and please don't leave your trash on the ground in front of my dumpster.
The manager lies to my face! Claims she took her trash all the way to the other end and used the dumpsters she was supposed to use. I say, "Really? Because the box on the ground has your store name on it, and I can see in the clear trash bags that there is paperwork from your store in there."
"Well, I might have put them in the cardboard dumpster, but I didn't drop them on the ground! Someone must have pulled it out and thrown it on the ground."
Even though she's probably telling the truth about someone going through the trash (the people that live nearby go through the trash I guess to look for things they can use/sell), she still admitted to using our dumpster, and the recycling one at that!!!
That's the other problem, I can't get the trash company to pick up the recycling dumpster, because other retailers have thrown their trash in there and they consider it "contaminated." I have called twice and they claim they will pick it up as a "contaminated load" but they never do. Meanwhile, even though it is overflowing, other retailers continue to throw their trash in it/near it/in front of it.
I've kept my district manager informed of what is going on, and last night I finally asked her if she could either deal with it, or have the corporate person responsible for trash stuff deal with it, because I have other things to do! And then I took a picture of the recycling dumpster and sent it to her.
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