For 2 weeks the Kroger I work at is doing a fundraising for a back to school fundraising drive.
Last Saturday one of the assistant managers at work coached us one on one as to how Kroger wants us to get our customers to donate. This following is what that manager said...
Ugh...
I am not like this. I just want to do my job and get my donations. I feel like I am being boxed in. From talking to some of my co-workers, I am not the only one who feels this way. It got to the point that I had to let store management, front-end management, and the front-end supervisors know this. I also had a customer tell that she would donate as long as there was no fanfare about it. I left a note in my till regarding that.
Our weekly work schedule is posted on-line. I looked at it today, and I noticed that for next week, I am currently scheduled to work 15.25 hours. I hope I get more.
Is upper management punishing us for not doing everything they want us to do even though we do get donations for our customers who choose to donate? Every customer does not want to donate. Why can't upper management "get" this?
What do you do about this problem?
Last Saturday one of the assistant managers at work coached us one on one as to how Kroger wants us to get our customers to donate. This following is what that manager said...
- get every customer to donate $1.00
- there is a specific goal that our location has to meet every day
- the cashiers need to do this
- for every donation any cashier gets, you have to 1) ring the bell that is at your register, 2) announce it out-loud like you are on a cheering squad, 3) clap loudly to be heard and 4) and cheer for the other cashiers who get donations
Ugh...
I am not like this. I just want to do my job and get my donations. I feel like I am being boxed in. From talking to some of my co-workers, I am not the only one who feels this way. It got to the point that I had to let store management, front-end management, and the front-end supervisors know this. I also had a customer tell that she would donate as long as there was no fanfare about it. I left a note in my till regarding that.
Our weekly work schedule is posted on-line. I looked at it today, and I noticed that for next week, I am currently scheduled to work 15.25 hours. I hope I get more.
Is upper management punishing us for not doing everything they want us to do even though we do get donations for our customers who choose to donate? Every customer does not want to donate. Why can't upper management "get" this?
What do you do about this problem?
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