Coworker on his way out the door today was telling me some stories about being a Sales Associate.
1) We are currently having a four-day "Save the Tax" event, if you spend $100 or more. Woman comes in to buy a couple of appliances.
CW
SC - in this case it can be either Stupid Customer or Sucky Customer, whichever you wish
CW: "Well, ma'am, we are starting a Save the Tax event tomorrow, so if you hold off buying it for one day you can save some money."
SC: *puzzled* "Wait, don't you want to sell it to me?"
CW: "Well, yes ma'am, but as I was saying you can save some money if you put off the purchase until tomorrow."
SC: "You're trying to TALK ME OUT of buying something?!?"
CW: "Only until tomorrow, ma'am."
SC: "I can't believe you don't want to make this sale! WHY don't you want to sell me these items???"
CW: "Because tomorrow you can SAVE ... SOME ... MONEY ... ON THEM ..."
Lather, rinse, repeat.
Yes, she ended up buying them yesterday. And we are now awaiting, with baited breath, her return, with receipt in hand, demanding that she be refunded the tax that she WOULD have saved if she'd waited 24 hours to buy the damn things.
P.S. She won't get it.
2) Woman comes in to discuss various vacuum cleaners. In the course of the conversation ...
Weird Customer: "I do all my vacuuming in the nude, you know!"
CW:
Me, listening to him tell the story:
3) SC (again, Stupid Customer or Sucky Customer - both fit) storms up to CW and demands, "WHERE ARE THE TOILETS?? WHY DON'T YOU HAVE ANY TOILETS IN HERE?!?"
CW: "Sir ... they are RIGHT BEHIND YOU."
SC: "WHAT KIND OF GAME ARE YOU PLAYING?!?"
Turned out that SC did not realize toilets are shipped in boxes ....
1) We are currently having a four-day "Save the Tax" event, if you spend $100 or more. Woman comes in to buy a couple of appliances.
CW
SC - in this case it can be either Stupid Customer or Sucky Customer, whichever you wish
CW: "Well, ma'am, we are starting a Save the Tax event tomorrow, so if you hold off buying it for one day you can save some money."
SC: *puzzled* "Wait, don't you want to sell it to me?"
CW: "Well, yes ma'am, but as I was saying you can save some money if you put off the purchase until tomorrow."
SC: "You're trying to TALK ME OUT of buying something?!?"
CW: "Only until tomorrow, ma'am."
SC: "I can't believe you don't want to make this sale! WHY don't you want to sell me these items???"
CW: "Because tomorrow you can SAVE ... SOME ... MONEY ... ON THEM ..."
Lather, rinse, repeat.
Yes, she ended up buying them yesterday. And we are now awaiting, with baited breath, her return, with receipt in hand, demanding that she be refunded the tax that she WOULD have saved if she'd waited 24 hours to buy the damn things.
P.S. She won't get it.
2) Woman comes in to discuss various vacuum cleaners. In the course of the conversation ...
Weird Customer: "I do all my vacuuming in the nude, you know!"
CW:
Me, listening to him tell the story:
3) SC (again, Stupid Customer or Sucky Customer - both fit) storms up to CW and demands, "WHERE ARE THE TOILETS?? WHY DON'T YOU HAVE ANY TOILETS IN HERE?!?"
CW: "Sir ... they are RIGHT BEHIND YOU."
SC: "WHAT KIND OF GAME ARE YOU PLAYING?!?"
Turned out that SC did not realize toilets are shipped in boxes ....
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