Work

[MadMike]

The u scan attendants have to convince customers waiting in line at the manned registers to use u scan, especially customers who have small orders. This is supposed to make our u scan usage jump to 70%,

More like it's going to piss a bunch of people off. I guess those geniuses at corporate are too stupid to understand that if someone wanted to use the U-scan, they'd be using it already.

Personally, I prefer them if I'm only getting a few items. But some people don't like using them, and having someone pester them isn't going to get them to do it.

[Buzzard]

Yup. Vacation time is now job search time. It's sad when the decisions are made purely on a profit line basis, without actually looking at how the customers and staff are going to handle it.

[snugglegirl05]

The grocery store chain I work for as a cashier is going through big changes.

A third u scan/self checkout was added to the front end earlier this year. At that time, the first attendant got to work at 6 a.m., the second attendant got to work at 11 a.m., and the third attendant got to work at 2 p.m. Currently all 3 u scans are open at 8 a.m. The first one opens at 6 a.m., the second one opens at 7 a.m., and the third one opens at 8 a.m. This is Monday through Sunday.

I heard the Assistant Customer Service Manager tell one of the u scan attendants that the Higher Up's want u scan usage to be 70% every week and manned registers to be 30% every week. According to the ACSM, the location I work at has u scan usage at roughly 64% every week.

The u scan attendants have to convince customers waiting in line at the manned registers to use u scan, especially customers who have small orders. This is supposed to make our u scan usage jump to 70%,

Hours for the part-time cashiers who are not u scan attendants as well as the baggers/courtesy clerks have been cut. We used to work 30 + hours a week. Now we work between 20 and 29 hours a week. It does not matter how long you have been working there. Your hours have been cut.

So I am looking for a job somewhere else.

I have been with the grocery store chain 3 years. This year I qualify for 2 weeks paid vacation.