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I think I was about the first to deal with this lady...
Anyway, I was showing a customer some of our CD racks and this lady needed a DVD or Box Set or something.
It was Cher's final farewell such and so forth deal. Whatever, I don't care about Cher so I don't keep up on anything Cher related.
So I go, "I'm not sure if we have it, but I'll be happy to find someone who does know."
Today I managed to avoid the walkie talkie like the plague, really, they are a lot of work to wear at times. So I found someone with walkie and asked them to get someone over to media. He paged and said he'd personally make sure that that person got taken care of.
15-20 minutes go by and I see the lady in my department. One of my coworkers walked up to her and asked her if she needed any help, she tweaked out on him saying that she hasn't gotten any help so far. So he goes, "well, I can help you. What were you looking for?" Apparently she already got her DVD or whatever and wanted a desktop computer.
So he starts explaining the desktops and she settles on an e-Machines desktop. They go and ring it out it was packaging out differently than it should have. So he's going line by line trying to figure out what didn't package out right and she's yelling at him the whole time. So he gets a manager and the manager fixes it.
Then she goes to walk out with the computer and of course LP asks to see her receipt. She starts yelling at him, drops everything and just walks out. LP and I were standing there going, "umm... what the hell?"
So I walk outside because I was done for the day, she stops me in the parking lot and starts yelling at me about how bad our store is. How we were trying to rip her off and all that fun stuff.
At that point I had it with her. I looked her right in the eye and told her I didn't care about her stupid little problems with my store... and that we didn't need people like her coming in and yelling at everyone when they're just trying to help. Then I walked off.
Anyway, I was showing a customer some of our CD racks and this lady needed a DVD or Box Set or something.
It was Cher's final farewell such and so forth deal. Whatever, I don't care about Cher so I don't keep up on anything Cher related.
So I go, "I'm not sure if we have it, but I'll be happy to find someone who does know."
Today I managed to avoid the walkie talkie like the plague, really, they are a lot of work to wear at times. So I found someone with walkie and asked them to get someone over to media. He paged and said he'd personally make sure that that person got taken care of.
15-20 minutes go by and I see the lady in my department. One of my coworkers walked up to her and asked her if she needed any help, she tweaked out on him saying that she hasn't gotten any help so far. So he goes, "well, I can help you. What were you looking for?" Apparently she already got her DVD or whatever and wanted a desktop computer.
So he starts explaining the desktops and she settles on an e-Machines desktop. They go and ring it out it was packaging out differently than it should have. So he's going line by line trying to figure out what didn't package out right and she's yelling at him the whole time. So he gets a manager and the manager fixes it.
Then she goes to walk out with the computer and of course LP asks to see her receipt. She starts yelling at him, drops everything and just walks out. LP and I were standing there going, "umm... what the hell?"
So I walk outside because I was done for the day, she stops me in the parking lot and starts yelling at me about how bad our store is. How we were trying to rip her off and all that fun stuff.
At that point I had it with her. I looked her right in the eye and told her I didn't care about her stupid little problems with my store... and that we didn't need people like her coming in and yelling at everyone when they're just trying to help. Then I walked off.
Not the gnomes!!! *runs away*
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