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Did I make a wish on a monkey's paw?
Starting a shift at the casino-resort. Everything went as normal, briefing, staff positions etc etc. It's Sunday so we're bound to get a lot of guests especially for the evening before Chinese New Year.
I'm taking orders and drinks and clearing tables yada yada.
As I walk through the kitchen to throw out some beer bottles I notice something odd. I/m usually a food runner so I know what goes on in there. The place is silent.
The vents are off and the stoves aren't on. The chefs are just standing around. Uh oh.
We've been open for just over a 45 minutes and we're scrambling to find out what's going on. My manager is trying to find out what's going on and the staff are all trying to go about normally, checking drinks and such. Eventually, we all get called together and discover that the gas lines IN THE ENTIRE BUILDING have crapped out and so we have no way of cooking anything. We settle on a plan: Give everyone some small appetisers and offer them free drinks if they're willing to wait for the gas to come back.
Needless to say it didn't happen so most of the restaurant cleared out by 8:00PM and we just cleaned the place down.
So yeah, that was a big yikes. The lines happened to crap out just as we opened so I guess it was a saving grace it didn't happen during rush hour.
Lots of apologizing happened during those 3 hours. To be fair, this casino-resort has been around for over 30 years now.
Hoo boy, never thought you could be stressed out from not doing anything.
Starting a shift at the casino-resort. Everything went as normal, briefing, staff positions etc etc. It's Sunday so we're bound to get a lot of guests especially for the evening before Chinese New Year.
I'm taking orders and drinks and clearing tables yada yada.
As I walk through the kitchen to throw out some beer bottles I notice something odd. I/m usually a food runner so I know what goes on in there. The place is silent.
The vents are off and the stoves aren't on. The chefs are just standing around. Uh oh.
We've been open for just over a 45 minutes and we're scrambling to find out what's going on. My manager is trying to find out what's going on and the staff are all trying to go about normally, checking drinks and such. Eventually, we all get called together and discover that the gas lines IN THE ENTIRE BUILDING have crapped out and so we have no way of cooking anything. We settle on a plan: Give everyone some small appetisers and offer them free drinks if they're willing to wait for the gas to come back.
Needless to say it didn't happen so most of the restaurant cleared out by 8:00PM and we just cleaned the place down.
So yeah, that was a big yikes. The lines happened to crap out just as we opened so I guess it was a saving grace it didn't happen during rush hour.
Lots of apologizing happened during those 3 hours. To be fair, this casino-resort has been around for over 30 years now.
Hoo boy, never thought you could be stressed out from not doing anything.
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