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This isn't under Sucky Customers because the Customer wasn't actually sucky -- just the situation.
Customer's purchases include two small packages of some sort of chip-type food (not potato chips; one of the allegedly healthier alternatives). I ring them in; one is $3.49, the other $3.99.
Customer: "No, those are 2 for $5."
I call Groceries. They go look it up. "No, those are Health Food Department."
Okay. I call HFD. They send somebody over.
"No, those are Grocery Department."
I stare at Customer who stares back.
Me: "Ya know, I don't care anymore."
Customer: "Um, do I get one of those for free?" (We have a policy that if the items ring up wrong they customer gets one for free.)
Me: "Yes, yes you do. What was the price again?"
Customer: "Two for $5."
I ring them in at that price, with one for free. Was it right? Don't know, don't care.
Customer's purchases include two small packages of some sort of chip-type food (not potato chips; one of the allegedly healthier alternatives). I ring them in; one is $3.49, the other $3.99.
Customer: "No, those are 2 for $5."
I call Groceries. They go look it up. "No, those are Health Food Department."
Okay. I call HFD. They send somebody over.
"No, those are Grocery Department."
I stare at Customer who stares back.
Me: "Ya know, I don't care anymore."
Customer: "Um, do I get one of those for free?" (We have a policy that if the items ring up wrong they customer gets one for free.)
Me: "Yes, yes you do. What was the price again?"
Customer: "Two for $5."
I ring them in at that price, with one for free. Was it right? Don't know, don't care.
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