At our call centre, the phone does not ring, there is merely a beep in your headset, then the customeris right there.
for this reason i am not allowed to
talk to my colleagues lest i miss the beep and the customer hears us larking about
eat at my desk lest i accidently munch into a customers ear.
also all phone calls are recorded therefore i am not allowed to
tell the customer to go and get stuffed then pretend i didn't say it.
for this reason i am not allowed to
talk to my colleagues lest i miss the beep and the customer hears us larking about
eat at my desk lest i accidently munch into a customers ear.
also all phone calls are recorded therefore i am not allowed to
tell the customer to go and get stuffed then pretend i didn't say it.
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