This is more for the fems of CS.
Have you had a customer that set off warning flags?
I just had a guy that came in that set off every single reg flag that I have ever had.
He comes in with his son, and a cell phone attached to his ear. He didn't get off the cell phone during the time he was here. His kid goes straight to our candy jar, eats some candy and drops the wrappers on the floor. While I work on his dad's laptop (and get freaked out), he starts kicking them around, and kicks one under a desk.
Now, remember, Dad's on the cell phone. I boot up his laptop, and while I'm waiting for it, he comes and stands right behind me. Normally when you're looking over someone's shoulder, you stand to the side and slightly back, so you're more catty cornered to the person, rather than standing behind him. This guy was full fledged BEHIND me. I could not see him in my perpherial vision, and that totally just FREAKED ME OUT! If I know you are behind me, and I can't see you, that's bad for me.
This guy was (supposedly) married to a faculty member, so technically, we don't have to support him, but keep getting stuck with him, and he just bothers me, and I think it almost borders on scaring me.
Bossman cares enough to say that if he comes in again, let him or someone else deal with it. Dept head and AAFH understand what I'm saying. I guess it's a girl thing.
Any other stories??
Jenni
Have you had a customer that set off warning flags?
I just had a guy that came in that set off every single reg flag that I have ever had.
He comes in with his son, and a cell phone attached to his ear. He didn't get off the cell phone during the time he was here. His kid goes straight to our candy jar, eats some candy and drops the wrappers on the floor. While I work on his dad's laptop (and get freaked out), he starts kicking them around, and kicks one under a desk.
Now, remember, Dad's on the cell phone. I boot up his laptop, and while I'm waiting for it, he comes and stands right behind me. Normally when you're looking over someone's shoulder, you stand to the side and slightly back, so you're more catty cornered to the person, rather than standing behind him. This guy was full fledged BEHIND me. I could not see him in my perpherial vision, and that totally just FREAKED ME OUT! If I know you are behind me, and I can't see you, that's bad for me.
This guy was (supposedly) married to a faculty member, so technically, we don't have to support him, but keep getting stuck with him, and he just bothers me, and I think it almost borders on scaring me.
Bossman cares enough to say that if he comes in again, let him or someone else deal with it. Dept head and AAFH understand what I'm saying. I guess it's a girl thing.
Any other stories??
Jenni



The customers that creep me out are the ones who get "personal." The wierd jerk who was mad that I did not know who he was (I did not get the brain to brain message that "he was important" fast enough) asks a LOT of personal questions.
Um NO YOU MAY NOT ASK ABOUT MY PERSONAL LIFE! I do not care how long you have been a customer: my life outside work is NONE of your business! I am very cold and correct with this jackass and am waiting for him to pull the same crap he pulls with the rest of the staff "None of your business" is a polite answer, right?
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