I think corporate should consider taking customer stupidity into account before they make a sale.
Case in point #1: They decide to have a gas bar deal on tarps and bungee cords. What would be the sane thing to do? Make one item on the coupon the tarps and one item the bungee cords (they usually have 2 items on the coupon). What did corporate do? Package the tarps together as a 99 (special item, we get them for one week only, then customers return them and I have to put them back on the shelf where there is no home because the home was taken down when we sold all of them, or stick them in the back where they sit on a shelf for ages until someone decided to put all the crap on clearance... 99s piss me off in general, but that's a different story) and make the coupon for the 99.
Of course, customers won't read the product number or look for the display, they're just going to go to the tarp/bungee cord aisle, grap a tarp and a pack of bungee cords, and get pissed at me when I tell them that the coupon is for a package of tarp and bungee cords, not a tarp and a pack of bungee cords...
And then they have the free oil filter deals. You buy a jug of oil and get the filter free. Well, they are free* because you still have to pay taxes and the eco-fee. And how do they do it? They have coupons at the tills and on the shelf for the oil filters. And guess what? Limit one per customer. And guess what the guy in my line has? 10 jugs, 5 filters, and 5 rainchecks for filters
Why can't the people who make the flyers just follow the KISS philosophy. Ten bucks none of them has ever had to deal with a guy with a lot of oil filters.
Case in point #1: They decide to have a gas bar deal on tarps and bungee cords. What would be the sane thing to do? Make one item on the coupon the tarps and one item the bungee cords (they usually have 2 items on the coupon). What did corporate do? Package the tarps together as a 99 (special item, we get them for one week only, then customers return them and I have to put them back on the shelf where there is no home because the home was taken down when we sold all of them, or stick them in the back where they sit on a shelf for ages until someone decided to put all the crap on clearance... 99s piss me off in general, but that's a different story) and make the coupon for the 99.
Of course, customers won't read the product number or look for the display, they're just going to go to the tarp/bungee cord aisle, grap a tarp and a pack of bungee cords, and get pissed at me when I tell them that the coupon is for a package of tarp and bungee cords, not a tarp and a pack of bungee cords...
And then they have the free oil filter deals. You buy a jug of oil and get the filter free. Well, they are free* because you still have to pay taxes and the eco-fee. And how do they do it? They have coupons at the tills and on the shelf for the oil filters. And guess what? Limit one per customer. And guess what the guy in my line has? 10 jugs, 5 filters, and 5 rainchecks for filters
Why can't the people who make the flyers just follow the KISS philosophy. Ten bucks none of them has ever had to deal with a guy with a lot of oil filters.




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