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Hey all,
Last Friday, we had an African-American lady come in at a time when our Loss Prevention officer for the district was in. When this woman moved into fragrance, the LP person (who was in the back office) saw her on camera, notified the police, and then went out into the store to monitor the customer. As this woman was shopping in fragrance, one of the managers followed the lady around with a basket and placed each fragrance the customer chose into the basket. Keep in mind, this lady never once touched any of the fragrances.
The basket was then taken to the registers and put on the back counter until the woman got to the register. Then, each fragrance was taken out of the basket and handed to another manager (who was ringing her up). If was just the most blatantly accusatory situation. It was so bad that the customer noticed it. Her total was something like $600 of fragrance (good fragrance, too).
The reason why she was buying so much? The lady and her husband run a charity which gives jobs to ex-felons at her husband's construction company. She bought all of those fragrances with her own money so these men could have a little luxury that would make them feel good about themselves as they were getting back on their feet. After she left, the LP officer proudly said "Well, at least we have her credit card info"
That same day, a white girl (about 20) opened a fragrance and made a move to put it in her bag. She was caught, but the LP officer didn't call the cops and in fact, let her buy the item and was nice as pie when the girl was leaving.
The very next day, (I wasn't there, so I can't really fully attest to the situation) a white woman went to fragrance and stole $1000 worth of merchandise and nobody noticed until she ran out the door.
This whole incident makes me sick. I'm out of the company in less than 5 weeks and really want to call HR or somebody to let them know that while the LP was racially profiling, we got hit once majorly and almost got hit again.
What should I do?
Last Friday, we had an African-American lady come in at a time when our Loss Prevention officer for the district was in. When this woman moved into fragrance, the LP person (who was in the back office) saw her on camera, notified the police, and then went out into the store to monitor the customer. As this woman was shopping in fragrance, one of the managers followed the lady around with a basket and placed each fragrance the customer chose into the basket. Keep in mind, this lady never once touched any of the fragrances.
The basket was then taken to the registers and put on the back counter until the woman got to the register. Then, each fragrance was taken out of the basket and handed to another manager (who was ringing her up). If was just the most blatantly accusatory situation. It was so bad that the customer noticed it. Her total was something like $600 of fragrance (good fragrance, too).
The reason why she was buying so much? The lady and her husband run a charity which gives jobs to ex-felons at her husband's construction company. She bought all of those fragrances with her own money so these men could have a little luxury that would make them feel good about themselves as they were getting back on their feet. After she left, the LP officer proudly said "Well, at least we have her credit card info"
That same day, a white girl (about 20) opened a fragrance and made a move to put it in her bag. She was caught, but the LP officer didn't call the cops and in fact, let her buy the item and was nice as pie when the girl was leaving.
The very next day, (I wasn't there, so I can't really fully attest to the situation) a white woman went to fragrance and stole $1000 worth of merchandise and nobody noticed until she ran out the door.
This whole incident makes me sick. I'm out of the company in less than 5 weeks and really want to call HR or somebody to let them know that while the LP was racially profiling, we got hit once majorly and almost got hit again.
What should I do?
biscuit!!!
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