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'Scuse me I need to scream for awhile.
Brief background: I'm the graphics department and I work with salespeople all day.
The rant:
When I say that I need the logo in vector format and I include a list of file extensions for that, do not send me a FREAKING JPG!!! JPG is not vector! It's raster! That thing I said I couldn't do it from! I know your customers are stupid, but I figured a nice company like that would have a vector format logo. Why? Because the logo is entirely text, that's why!
It's obvious that these companies have vector format or at least Photoshop files of their logos. Why do all it I get are faxes, photos of t-shirts (YES, t-shirts), business cards to scan (when I'm lucky) and 72-dpi fuzzy POS off the web? I look on their website and hey, they have a PDF of something! Dare I dream...? Nope, the logo is some fuzzy thing that looks like they scanned it off a printed out Word document. These are national freaking companies with hundreds of locations. Why can't I get a good logo?
The other thing, you salesmen READ MY EMAILS DAMMIT!!! Oh, I gave you a packet of information? So your job would be easier? And I wouldn't have to nag you? READ IT DAMMIT!!! If I send out a dozen different emails saying the same thing? YOU SHOULD KNOW IT BY NOW!!!
The problems? The things that are entirely too difficult for these grown men to figure out?
- Put things in the correct box. The boxes are clearly labelled and I'm sitting right here so they could ask me. No, orders don't go in samples. No, samples don't go in orders. What's the difference? You want SAMPLES for one. No, finished orders that you want me to sign off don't go in FREAKING Completed Contractor Orders! You're a new guy! You don't even DO contractor orders yet? Why are you on that side of the table?
- They get sample labels in one size. ONE. Yes only one. Oh, but you want it your way? Start your own freaking business.
- Fill out all of the mockup request. Yes, the full address. Yes, the size. Yes, THE COMPANY NAME.
- I realize the spot where it says 'Chain' is confusing. That's why I have sent out MULTIPLE emails explaining it. That's why its explained it in the packet I give to all the new salespeople. The packet I just updated and handed out to everyone I thought had a chance of reading it. WHY WON'T YOU UNDERSTAND?!!!
All these problems would just go away if the damned salespeople weren't so freaking lazy! If they would just read and do what it says, I wouldn't have to pester them.
... well, I feel better.
Brief background: I'm the graphics department and I work with salespeople all day.
The rant:
When I say that I need the logo in vector format and I include a list of file extensions for that, do not send me a FREAKING JPG!!! JPG is not vector! It's raster! That thing I said I couldn't do it from! I know your customers are stupid, but I figured a nice company like that would have a vector format logo. Why? Because the logo is entirely text, that's why!
It's obvious that these companies have vector format or at least Photoshop files of their logos. Why do all it I get are faxes, photos of t-shirts (YES, t-shirts), business cards to scan (when I'm lucky) and 72-dpi fuzzy POS off the web? I look on their website and hey, they have a PDF of something! Dare I dream...? Nope, the logo is some fuzzy thing that looks like they scanned it off a printed out Word document. These are national freaking companies with hundreds of locations. Why can't I get a good logo?
The other thing, you salesmen READ MY EMAILS DAMMIT!!! Oh, I gave you a packet of information? So your job would be easier? And I wouldn't have to nag you? READ IT DAMMIT!!! If I send out a dozen different emails saying the same thing? YOU SHOULD KNOW IT BY NOW!!!
The problems? The things that are entirely too difficult for these grown men to figure out?
- Put things in the correct box. The boxes are clearly labelled and I'm sitting right here so they could ask me. No, orders don't go in samples. No, samples don't go in orders. What's the difference? You want SAMPLES for one. No, finished orders that you want me to sign off don't go in FREAKING Completed Contractor Orders! You're a new guy! You don't even DO contractor orders yet? Why are you on that side of the table?
- They get sample labels in one size. ONE. Yes only one. Oh, but you want it your way? Start your own freaking business.
- Fill out all of the mockup request. Yes, the full address. Yes, the size. Yes, THE COMPANY NAME.
- I realize the spot where it says 'Chain' is confusing. That's why I have sent out MULTIPLE emails explaining it. That's why its explained it in the packet I give to all the new salespeople. The packet I just updated and handed out to everyone I thought had a chance of reading it. WHY WON'T YOU UNDERSTAND?!!!
All these problems would just go away if the damned salespeople weren't so freaking lazy! If they would just read and do what it says, I wouldn't have to pester them.
... well, I feel better.
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