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I don't know, I've just been annoyed by everything my customers say lately. It's my problem, really, but a even a perfectly innocent question seems to bother me like, "Now, do fries come with that?" No, it's á la carte. Like it says on the menu. Á la carte. It's the fast food standard. It just feels like it's the same person asking over and over again. They also ask, "Now, is there some sort of, basket or combo meal I could get?" No. It's á la carte. Sometimes I say, "Well, I can add fries and drink for three dollars," (price of soda: $1.50, price of fries: $1.50,) and then they'll say, "That's not much of a deal." And if I forget to ask, "Would you like fries with that," when their number comes up they say, "I thought this came with fries." And then I have to make fries for them, half the time they want them for free, because, "If you're going to charge that much for a bacon cheeseburger than it better come with fries."
Occasionally they ask, "What does á la carte mean?"
Another perfectly understandable, reasonable question that bothers me for some reason, "Where's my cup?" After the order is done, the customer waits around a little bit while I put on my gloves, and eventually says, "You didn't give me my cup." I tell them the cups are next to the machine. In a big stack. If they don't order a soda then they ask, "Can I use these cups for water?" Yes. You can. You can use the same cups for soda as you can water. They won't melt. A perfectly reasonable question. Lots of restaurants are real obsessive about their soda fountains. We aren't.
And then there are the perfectly reasonable and understandable requests and special orders, but I suspect that my customers are a bit pickier than most. The burgers come with lettuce, tomato, onion, and mayonnaise. It's a rare order that doesn't omit at least one of these. Almost a third of our orders want the burger completely plain. And they really stress this point, they say, "I want a plain cheeseburger, just meat and cheese. Nothing else. Totally plain." As if I would never have heard anything like that before. And nobody wants pickles or onions. (W.T.F.? Those are the best part. If I could I'd have have pickled onions on my burger. And onioned pickles.)
And then there's something that people do almost automatically, tack small or large onto their order. We've only one size soda. What's the point of having more than one size if you have free refills? A small soda is a large soda with more walking. We have only one size fries and one size shake because we don't want to have to keep track of all that crap. When I give them their shake they will invariably say, "I wanted a small," or, "I thought I ordered a large." Or they'll look at the stack of cups by the machine and say, "Where are your large soda cups? I ordered a large." And then I have to spend my valuable burger-flipping time assuring them that whereas they ordered a large, I charged them for just a fountain drink, as we have only one size, and no, they are not being gypped.* If you want more soda then get a refill. They're free.
I should probably just lighten up.
*Use of this term is racist against Gypsies. But I use it anyway.
Occasionally they ask, "What does á la carte mean?"
Another perfectly understandable, reasonable question that bothers me for some reason, "Where's my cup?" After the order is done, the customer waits around a little bit while I put on my gloves, and eventually says, "You didn't give me my cup." I tell them the cups are next to the machine. In a big stack. If they don't order a soda then they ask, "Can I use these cups for water?" Yes. You can. You can use the same cups for soda as you can water. They won't melt. A perfectly reasonable question. Lots of restaurants are real obsessive about their soda fountains. We aren't.
And then there are the perfectly reasonable and understandable requests and special orders, but I suspect that my customers are a bit pickier than most. The burgers come with lettuce, tomato, onion, and mayonnaise. It's a rare order that doesn't omit at least one of these. Almost a third of our orders want the burger completely plain. And they really stress this point, they say, "I want a plain cheeseburger, just meat and cheese. Nothing else. Totally plain." As if I would never have heard anything like that before. And nobody wants pickles or onions. (W.T.F.? Those are the best part. If I could I'd have have pickled onions on my burger. And onioned pickles.)
And then there's something that people do almost automatically, tack small or large onto their order. We've only one size soda. What's the point of having more than one size if you have free refills? A small soda is a large soda with more walking. We have only one size fries and one size shake because we don't want to have to keep track of all that crap. When I give them their shake they will invariably say, "I wanted a small," or, "I thought I ordered a large." Or they'll look at the stack of cups by the machine and say, "Where are your large soda cups? I ordered a large." And then I have to spend my valuable burger-flipping time assuring them that whereas they ordered a large, I charged them for just a fountain drink, as we have only one size, and no, they are not being gypped.* If you want more soda then get a refill. They're free.
I should probably just lighten up.
*Use of this term is racist against Gypsies. But I use it anyway.
) that we have at my store. 
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