*I mostly get this regarding the computers in the children's area, but it could apply to the other public computers as well*
To some of our customers - When you need help with the computers, please go talk to someone at the customer service desk. I realize that it's more convenient to ask the staff member who is shelving/straightening the area, but I don't have the password to log into the public computers, I'm not all that familiar with the various programs, and I'm not sure how much assistance those of us on the "shelving staff" are allowed to provide. (going by how Administration was in the past, we were NOT allowed to help with that)
To some of our customers - When you need help with the computers, please go talk to someone at the customer service desk. I realize that it's more convenient to ask the staff member who is shelving/straightening the area, but I don't have the password to log into the public computers, I'm not all that familiar with the various programs, and I'm not sure how much assistance those of us on the "shelving staff" are allowed to provide. (going by how Administration was in the past, we were NOT allowed to help with that)
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