Why is it that every time I pull out the "Back in a moment" sign for the door, someone walks in? I just want to go to the ladie's room! My bladder is important too! -=glares at current "browsers"=-
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Yeah they do.
We always wind up with calls in queue when I am:
A) About to go on lunch,
B) Really in need of a bathroom break, or
C) About to leave for the day.
"In the end I was the mean girl/or somebody's in between girl"~Neko Case
“You don't need many words if you already know what you're talking about.” ~William Stafford
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Man, isn't that the truth. I can sit at my desk for an hour for the phone to ring like the Maytag repairman, no calls. But let me walk 30 feet to refill my water bottle, and there's a scatching voicemail from a customer complaining about how no one ever picks up the phone around here.Quoth myswtghst View PostYeah they do.
We always wind up with calls in queue when I am:
A) About to go on lunch,
B) Really in need of a bathroom break, or
C) About to leave for the day.

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It's one of those Unfortunate Retail Certainties I guess.
I can be working the floor, it can be totally dead, nothing important to do and nothing going on, and I 'm killing time wandering around doing menial tasks.
So I head to the bathroom to pee (or otherwise, but only in case of emergency)--and then two carryout calls will come in while I'm using the facilities.
And nobody answers them because for all they know, I'm still out on the floor.Last edited by Irving Patrick Freleigh; 02-27-2007, 06:15 AM.Knowledge is power. Power corrupts. Study hard. Be evil.
"I never said I wasn't a horrible person."--Me, almost daily
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I hate that. When I am having nothing to do, and no one comes in, but the second I am in the bathroom...That is when everyone comes in and the main owners calls. And ofcourse if we do not answer the phone, when the main owner calls, then he drives over, checks the phone out, and complains because no one answers the phone. Well hell, if we are truly busy, we are not going to answer it.
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Oh yeah, it was always when I was on register and wasn't supposed to answer the phone, that it would ring 8 times so I'd finally pick it up and it'd be the store manager. Or worse, district manager. !! (We're supposed to answer within 4 rings.)Quoth powerboy View PostWell hell, if we are truly busy, we are not going to answer it.I don't go in for ancient wisdom
I don't believe just 'cause ideas are tenacious
It means that they're worthy - Tim Minchin, "White Wine in the Sun"
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With us, it is suppose to be 3 rings.Quoth BookstoreEscapee View Post<snip> *EDIT - Please edit quotes. It's annoying after numerous board requests. ~ Ree<snip>
(We're supposed to answer within 4 rings.)
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The way the phones are set up, the portable employee phones ring first, after 4 rings the landline phones start, and after 8 rings the manager portables ring. So if the manager phone rings and it's not someone calling them from within the store, they aren't happy. Of course, most of the employees with portables aren't on info, where they are supposed to be answering the phone and have 3 landlines (which used to ring first and then go to the portables after 4 rings, which makes more sense to me).Quoth powerboy View PostWith us, it is suppose to be 3 rings.
Yes, yes, I know, if it makes sense, it's not allowed
I don't go in for ancient wisdom
I don't believe just 'cause ideas are tenacious
It means that they're worthy - Tim Minchin, "White Wine in the Sun"
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