This happened to my coworker this afternoon.
A Gentleman turned-in a lady's wallet that he found on a bench. Coworker logged it into our lost & found database.
15-min later the Owner came looking for her wallet and coworker returned it to her.
One problem.
The Owner claimed that she had had $300 IN THE WALLET! Coworker told her that it was another customer who turned it in and there was no money present when coworker took control of it. Owner demanded the police be called. The police arrived and questioned the Gentleman. As it turned out, the Gentleman had 300$ on his person too; but there's no way to prove that it's the Lady's money. The Gentleman pointed-out to her that if he had taken the money, why would he make himself a suspect by bringing the wallet to security? (Usually, it seems people pocket the money and throw the wallet in the trash in the bathroom. We find a good number of empty wallets there) He makes a good point, and unfortunately there are no cameras showing that area, so without a witness or footage there's nothing we or the police can do. Kind of a tough situation for that lady, assuming there was even $ in there to begin with. I hope she doesn't figure that, if she can't get $ from the Gentleman, that she'll try to pin it on us and collect that way.
Funny, we get a surprising number of wallets turned-in with the cash intact; I'd say more than half.
A Gentleman turned-in a lady's wallet that he found on a bench. Coworker logged it into our lost & found database.
15-min later the Owner came looking for her wallet and coworker returned it to her.
One problem.
The Owner claimed that she had had $300 IN THE WALLET! Coworker told her that it was another customer who turned it in and there was no money present when coworker took control of it. Owner demanded the police be called. The police arrived and questioned the Gentleman. As it turned out, the Gentleman had 300$ on his person too; but there's no way to prove that it's the Lady's money. The Gentleman pointed-out to her that if he had taken the money, why would he make himself a suspect by bringing the wallet to security? (Usually, it seems people pocket the money and throw the wallet in the trash in the bathroom. We find a good number of empty wallets there) He makes a good point, and unfortunately there are no cameras showing that area, so without a witness or footage there's nothing we or the police can do. Kind of a tough situation for that lady, assuming there was even $ in there to begin with. I hope she doesn't figure that, if she can't get $ from the Gentleman, that she'll try to pin it on us and collect that way.
Funny, we get a surprising number of wallets turned-in with the cash intact; I'd say more than half.
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