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  • #1

    Healthcare center you are stressing me

    Had a doctor appt on Feb 8. I was overdue for bloodwork (A1C).

    Strike One: The PA or nurse who saw me before the doc mentioned getting a pneumonia shot. I said sure, let's do that. Then it was apparently forgotten about because I never got it. To be fair, I forgot all about it while talking to the doc. But it should have been in the notes and the prepared hypo should have been brought in while I was with the doc.

    Strike Two: I went down to the lab dept immediately afterward and got blood drawn. They're supposed to be checking A1C, cholesterol, B-12 (Metformin messes with your B-12 level). Today, 2/20, I get a letter from the health care center saying hey, you still need to get your bloodwork done.

    WTF?? What happened to the blood you drew on 2/8? Two vials of it, and it wasn't fun! My veins are hard to get into. If I have to go back and do this again - with short notice to my boss this time - I am going to be PISSED.
    When you start at zero, everything's progress.
    Tags: update
  • #2
    I can sympathize. We keep getting invoices from the medical group I had a checkup with back in October. Thing is, we paid the bill with the first invoice. Their billing department even has a record of the payment...but not connected to the record of the appointment. We've explained a few times that it's been taken care of, and have been reassured they'd make a note and make sure that payment applies to the bill...and then they send us another invoice a few weeks later. It's frustrating.

    Here's hoping things get sorted for you.
    "Enough expository banter. It's time we fight like men. And ladies. And ladies who dress like men. For Gilgamesh...IT'S MORPHING TIME!"
    - Gilgamesh, Final Fantasy V

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    • #3
      Had two responses today: Ooops our bad sorry we actually have the labs, you'll be getting a letter with the results. Then: Oops, no, actually the RN will call you.

      So that's going to be good news, right?
      When you start at zero, everything's progress.

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      • #4
        Good luck. At least they found the labs, right?
        "Enough expository banter. It's time we fight like men. And ladies. And ladies who dress like men. For Gilgamesh...IT'S MORPHING TIME!"
        - Gilgamesh, Final Fantasy V

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        • #5
          Quoth MoonCat View Post
          ... Ooops ... Oops ...
          Oooops, we can't figure out if our ass is on our shoulders or our hips.
          I am not an a**hole. I am a hemorrhoid. I irritate a**holes!
          Procrastination: Forward planning to insure there is something to do tomorrow.
          Derails threads faster than a pocket nuke.

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          • #6
            All day. ALL DAY I tried to get ahold of that nurse. She wasn't available when I called, and I was told several times that she would call me back at work as I requested. Never did.

            For some reason this has me really upset. I figure if she wants to talk to me, probably my A1C is up, which I figured it might be because I was bad over the holidays. I just don't know what else there might be, and I'm scared. My glucose has been pretty stable, but there are other things they were supposed to check for. I'm trying not to get freaked out but honestly, I'm just scared.

            I emailed them and asked if she could just put the info and any new instructions in an email but I never heard back that way either. I don't think they will do it this way, though, so tomorrow is another day of trying to synchronize my available time with hers *sigh*
            When you start at zero, everything's progress.

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            • #7
              Finally got hold of the nurse this morning, which kicked off a whole round of WTF? Sit back, get comfy, grab a drink...

              The reason they wanted her to talk to me was that my TSH (thyroid) was slightly elevated. She says the doc wants to know if I'm taking my thyroid meds.

              Which I do not have and was never prescribed.

              In addition, while my B-12 is fine, they never checked my cholesterol and NEVER CHECKED MY A1C WHICH WAS THE WHOLE REASON I WENT THERE! It hasn't been checked since January 2015. The doc never ordered that one. And it's not the first time! Happened once before and the lab tech told me this particular doc has a habit of doing that and then blaming it on the lab.

              So now apparently she wants that done so I will have to go back and have more needles shoved into me. Also she wants the thyroid checked again in a month but is not prescribing meds yet.

              What I want to know is, where in my chart does it say I ever had thyroid meds? Oh, nowhere? Then why did you ask if I was taking them?

              Then there's the fact that recently somebody in the medical world decided that one is not to be diagnosed as diabetic until TWO A1C tests come in over 6.5 and I've only had one. So now I am officially no longer diabetic, no, officially I am pre-diabetic.

              Like that makes a difference to my beta cells. Thank you, I think I'm just going to keep taking my metformin, watching my diet and getting more exercise.

              They also had it on record that I was diagnosed as diabetic in 2011. Um, no it was 2014!!

              Oh, and there's this: ICD-10, fucking up your healthcare since 2015...
              I told them I keep having hot flashes even though I'm post-menopausal; due to the metformin and my glucose rising and falling. ICD-10 doesn't have a code for that, so they listed it as "excessive sweating" which is what prompted all of this thyroid stuff. So, thanks, ICD-10, for convincing my doctor that I'm having a thyroid issue when apparently I am not.

              TL;DR: my doctor is a space cadet and my health care place's admin dept sucks.
              When you start at zero, everything's progress.

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              • #8
                It almost sounds like your chart got mixed up with someone else's.
                The fact that jellyfish have survived for 650 million years despite not having brains gives hope to many people.

                You would have to be incredibly dense for the world to revolve around you.

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                • #9
                  Sounds to me like doc is a bit of a moron. Is there a chance you could switch docs?
                  "Enough expository banter. It's time we fight like men. And ladies. And ladies who dress like men. For Gilgamesh...IT'S MORPHING TIME!"
                  - Gilgamesh, Final Fantasy V

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