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I'm sure it happens more often than I'd like to think, but the other day the nursing home had issues locating a patient for about 20 minutes. I had a pick up at 2 o'clock and I go in 1:50 because it doesn't hurt to be early 90% of the time. I should have gone in fifteen to twenty minutes earlier due to the issues we had.
First sign of trouble is when there is no paperwork at the front desk. I didn't have a room number so they had to look on the list. They tell me it's 201 so I stop at the nurse's desk to pick up the paperwork but she doesn't have anything. The first words out of her mouth also happen to be, "Oh I thought he left." Another nurse even wonders if the patient's family came and took him.
Nice. Anyway, we look in her room, in the bathroom, in the dining room, in rehab and we can't find him. I also double check the dining room one more time and one of the dietary aides mentions they took him back to room 210. I go back to the nurse's desk and ask if he is in room 201 or 210 since it's just a different order of numbers. She reassures me that the room number is 201. However, she does call a higher up and finds out that the patient is in fact in room 210 now. No one bothered to let the nurse know her patient switching rooms.
The patient was pretty understanding about it because he requested the room change.
First sign of trouble is when there is no paperwork at the front desk. I didn't have a room number so they had to look on the list. They tell me it's 201 so I stop at the nurse's desk to pick up the paperwork but she doesn't have anything. The first words out of her mouth also happen to be, "Oh I thought he left." Another nurse even wonders if the patient's family came and took him.
Nice. Anyway, we look in her room, in the bathroom, in the dining room, in rehab and we can't find him. I also double check the dining room one more time and one of the dietary aides mentions they took him back to room 210. I go back to the nurse's desk and ask if he is in room 201 or 210 since it's just a different order of numbers. She reassures me that the room number is 201. However, she does call a higher up and finds out that the patient is in fact in room 210 now. No one bothered to let the nurse know her patient switching rooms.
The patient was pretty understanding about it because he requested the room change.
great skills there; no paperwork on the change. what if he needed serious care multiple times per day? would they still have this issue, i wonder??
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