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This is where I am the patient. I am 90% sure it's because my doctor's office has grown in the past few years. She's added 2 nurse practitioners to her practice and I occasionally see them. In fact, I see them more than I see my doctor now. I've never had any issues before.
Well, first issue is from back in June when I had lab work done for diabetes. They never called me and I called them 3 weeks later. They told me the result and read off the reference range. I really don't remember what test I had done, just that she wanted it done along with other endocrine tests.
A week later, the office staff calls and she wants me to have an appointment with them. I see the NP and the NP pulls up the lab work. She is like, "why are you here?" So it turns out it is normal but on the higher end of normal but lower than what it was last year. I personally think the parent company may be pushing the doctors to have face-to-face talks with patients who have diabetes testing instead of just telling them their results over the phone. So I freaked out over nothing and shelled out 20 dollars for nothing.
The latest thing is that I went in for 3 different things. Some more lab work, a PPD since an Occuhealth facility lost my damn paperwork, and a few other things. I made it clear when I made the appointment I was coming in for all those things and confirmed it on check-in.
Well, the MA forgot to mark down that I had a PPD so when I showed up 3 days later, I wasn't in the system. Then the MA who read the PPD forgot to chart it so I almost had to shell out another 20 dollars for a 2nd round of PPD. They accepted the script pad as evidence that I had it read correctly.
The second issue is that I had to call for my lab work and it came back abnormal. If I hadn't called, I wouldn't have known that it was abnormal. I called 3 weeks after it was sent and they were shocked I hadn't been called.
I am just mixed. I really don't have a lot of options with doctors, but I also very concerned about the failure to chart. They were a nice doctor's office and I'll probably give them another chance since they have all my records since I was about 12. I'll probably change doctors in a few years after I graduate from school.
Well, first issue is from back in June when I had lab work done for diabetes. They never called me and I called them 3 weeks later. They told me the result and read off the reference range. I really don't remember what test I had done, just that she wanted it done along with other endocrine tests.
A week later, the office staff calls and she wants me to have an appointment with them. I see the NP and the NP pulls up the lab work. She is like, "why are you here?" So it turns out it is normal but on the higher end of normal but lower than what it was last year. I personally think the parent company may be pushing the doctors to have face-to-face talks with patients who have diabetes testing instead of just telling them their results over the phone. So I freaked out over nothing and shelled out 20 dollars for nothing.
The latest thing is that I went in for 3 different things. Some more lab work, a PPD since an Occuhealth facility lost my damn paperwork, and a few other things. I made it clear when I made the appointment I was coming in for all those things and confirmed it on check-in.
Well, the MA forgot to mark down that I had a PPD so when I showed up 3 days later, I wasn't in the system. Then the MA who read the PPD forgot to chart it so I almost had to shell out another 20 dollars for a 2nd round of PPD. They accepted the script pad as evidence that I had it read correctly.
The second issue is that I had to call for my lab work and it came back abnormal. If I hadn't called, I wouldn't have known that it was abnormal. I called 3 weeks after it was sent and they were shocked I hadn't been called.
I am just mixed. I really don't have a lot of options with doctors, but I also very concerned about the failure to chart. They were a nice doctor's office and I'll probably give them another chance since they have all my records since I was about 12. I'll probably change doctors in a few years after I graduate from school.
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