Did you know that time out is almost as effective for grownups as it is for kids?
I was back with the psych patients. One of them was also an asshole. He came in and immediately started whining about a tray.
A: "I ain't eaten in 3 days, man."
Me: "Gee, that's too bad. We've already put in a request for a social worker, so I'll be sure to let her know that you need information about soup kitchens."
A: "That don't help me now! I need a sammich! And lots of juice!!"
Me: "Like I said earlier, the trays will be coming in 1 hour. We don't have any extra food at this time."
So, an hour-ish later, the trays come and the patient gets his.
A: "This is bullshit! I don't eat fish! Gimme another tray!!"
Me: "We only have that one type of tray in the ER. I can get you a sandwich if you'd like."
A: "No, I need something warm, not some damn sammich."
Me: "Well, those are your only two options. Let me know if you change your mind and would like a sandwich later."
A: "You're violating my rights! Bitch, get me a sandwich!!"
At this point, he threw his tray at me. He missed me; lucky for him. Otherwise, I'd have pressed charges.
Because he was mostly being annoying and "not directly threatening staff" (can you tell we didn't have an ER resident that day?*) we couldn't tie him down or "treat his agitation" (we don't chemically restrain patients). We did put him in timeout, since we don't need a doctor's order for that. Time out is a hallway next to the main beds. We can keep an eye on the patient through the doorway but even when they're screaming at the top of their lungs, it's much quieter and less likely to set off the other patients. Usually when we put people in timeout, they give up immediately and it's boring. This guy was funny because he sounded like a 3 year old.
"You can't ignore me!" followed by loud screaming.
"Help! I'm starving to death!!"
"This is SO UNFAIR!"
After about a half hour of this, he actually shut up! Who would have thought?
*For non-medical folk: I work in a teaching hospital, which means the doctors are residents. Residents are still learning, so while they have their specialty, they also have to rotate to other specialties for a month or two to learn. We generally have half ER residents and half rotating residents from other specialties at any given time. The ER residents have NO problem backing up the nurses with lots of sedation and restraints for patients like this one (because throwing a tray at me is pretty damn threatening) but the rotating residents are often hesitant to use as much as we need, especially at the beginning of the month when they don't understand how intense the crazy can get.
I was back with the psych patients. One of them was also an asshole. He came in and immediately started whining about a tray.
A: "I ain't eaten in 3 days, man."
Me: "Gee, that's too bad. We've already put in a request for a social worker, so I'll be sure to let her know that you need information about soup kitchens."
A: "That don't help me now! I need a sammich! And lots of juice!!"
Me: "Like I said earlier, the trays will be coming in 1 hour. We don't have any extra food at this time."
So, an hour-ish later, the trays come and the patient gets his.
A: "This is bullshit! I don't eat fish! Gimme another tray!!"
Me: "We only have that one type of tray in the ER. I can get you a sandwich if you'd like."
A: "No, I need something warm, not some damn sammich."
Me: "Well, those are your only two options. Let me know if you change your mind and would like a sandwich later."
A: "You're violating my rights! Bitch, get me a sandwich!!"
At this point, he threw his tray at me. He missed me; lucky for him. Otherwise, I'd have pressed charges.
Because he was mostly being annoying and "not directly threatening staff" (can you tell we didn't have an ER resident that day?*) we couldn't tie him down or "treat his agitation" (we don't chemically restrain patients). We did put him in timeout, since we don't need a doctor's order for that. Time out is a hallway next to the main beds. We can keep an eye on the patient through the doorway but even when they're screaming at the top of their lungs, it's much quieter and less likely to set off the other patients. Usually when we put people in timeout, they give up immediately and it's boring. This guy was funny because he sounded like a 3 year old.
"You can't ignore me!" followed by loud screaming.
"Help! I'm starving to death!!"
"This is SO UNFAIR!"
After about a half hour of this, he actually shut up! Who would have thought?
*For non-medical folk: I work in a teaching hospital, which means the doctors are residents. Residents are still learning, so while they have their specialty, they also have to rotate to other specialties for a month or two to learn. We generally have half ER residents and half rotating residents from other specialties at any given time. The ER residents have NO problem backing up the nurses with lots of sedation and restraints for patients like this one (because throwing a tray at me is pretty damn threatening) but the rotating residents are often hesitant to use as much as we need, especially at the beginning of the month when they don't understand how intense the crazy can get.
Comment