So, it's flu season at Hood Hospital and I've spent the past week and a half in urgent care. I am SO freakin OVER whiny, whiny, whiny flu cases.
-You came to the hospital, presumably to receive treatment. To provide the best care for you, we need to do things like test you for the flu to see if we can give you a prescription for Tamiflu. Unfortunately for you, this involves a stick up your nose. Yes, it sucks, but we can't give you Tamiflu without it and there's not much else we can do for the flu.
-You aren't going home with antibiotics if your chest x-ray is clear because you don't have an infection, you have a virus. Antibiotics don't work on viruses. We won't write a prescription for medication unless you're homeless (and therefore get prescriptions for free) because it's cheaper for you to get some generic Tylenol & Delsym at Walmart, where you should also be picking up an ample supply of your favorite liquid to keep yourself well hydrated. I will spent lots of time educating you on this, because people don't know that you can ask the drugstore pharmacist for medication recommendations or that viruses are different than bacteria. That's cool. Screaming about how we didn't do anything for you (hey, I stuck a swab up your nose, did you already forget?) and threatening me will only get security to escort you off the property. Bonus points for doing this immediately after seeing how well it worked for the last person.
-If you are an adult and you bring your mom with you, we really don't care. We do care when you're "too sick to talk" and want your mom to answer all the questions and she doesn't know the answers. We also will get annoyed when Mom creates a fuss about how she also wants to be seen and doesn't want to wait to be triaged.
-You've been at the hospital more than me over the past week, and I've been working overtime. It appears that your chief compliant never changes from flu-like symptoms. So yes, I will ask you what you hope to accomplish with this visit that was not accomplished the 4 other times you've been here in the past 7 days. We have not been withholding magical medication to make you instantly better. The flu sucks. I'm sorry. We can't fix it.
-Wear your mask. You know we don't have many freebies here, so if you got something immediately upon entry, it's probably pretty important. I don't want to get sick, and I don't want to bring whatever you have home to my husband just to nurse his man-cold. Even my dog has her flu shot, because I do my best to only nurse on the clock.
-If someone gave you the flu in the waiting room because they weren't wearing their mask and they coughed on you, you can't sue us for that. Also, your symptoms won't appear within 30 minutes, so please quit the fake coughing.
-You want narcotics for your chest pain from coughing so much? HAHAHAHAHA.
-Crying about waiting to see the doctor when you've only been in the hospital for 1 hour will make me roll my eyes. See, I can see you're a regular user of our ER and wait times for non-urgent problems can often be 12+ hours. Oh, look, you never go to your clinic appointments, and that's where you should be now, and we're totally going to have a discussion about appropriate use of the ER. If that pisses you off and you start to talk about how you're going to kill yourself because of this wait, you're an idiot, because now you're going to a different part of the ER, you won't get to play on your cell phone anymore, and you're going to have to wait even more hours for psych.
-You came to the hospital, presumably to receive treatment. To provide the best care for you, we need to do things like test you for the flu to see if we can give you a prescription for Tamiflu. Unfortunately for you, this involves a stick up your nose. Yes, it sucks, but we can't give you Tamiflu without it and there's not much else we can do for the flu.
-You aren't going home with antibiotics if your chest x-ray is clear because you don't have an infection, you have a virus. Antibiotics don't work on viruses. We won't write a prescription for medication unless you're homeless (and therefore get prescriptions for free) because it's cheaper for you to get some generic Tylenol & Delsym at Walmart, where you should also be picking up an ample supply of your favorite liquid to keep yourself well hydrated. I will spent lots of time educating you on this, because people don't know that you can ask the drugstore pharmacist for medication recommendations or that viruses are different than bacteria. That's cool. Screaming about how we didn't do anything for you (hey, I stuck a swab up your nose, did you already forget?) and threatening me will only get security to escort you off the property. Bonus points for doing this immediately after seeing how well it worked for the last person.
-If you are an adult and you bring your mom with you, we really don't care. We do care when you're "too sick to talk" and want your mom to answer all the questions and she doesn't know the answers. We also will get annoyed when Mom creates a fuss about how she also wants to be seen and doesn't want to wait to be triaged.
-You've been at the hospital more than me over the past week, and I've been working overtime. It appears that your chief compliant never changes from flu-like symptoms. So yes, I will ask you what you hope to accomplish with this visit that was not accomplished the 4 other times you've been here in the past 7 days. We have not been withholding magical medication to make you instantly better. The flu sucks. I'm sorry. We can't fix it.
-Wear your mask. You know we don't have many freebies here, so if you got something immediately upon entry, it's probably pretty important. I don't want to get sick, and I don't want to bring whatever you have home to my husband just to nurse his man-cold. Even my dog has her flu shot, because I do my best to only nurse on the clock.
-If someone gave you the flu in the waiting room because they weren't wearing their mask and they coughed on you, you can't sue us for that. Also, your symptoms won't appear within 30 minutes, so please quit the fake coughing.
-You want narcotics for your chest pain from coughing so much? HAHAHAHAHA.
-Crying about waiting to see the doctor when you've only been in the hospital for 1 hour will make me roll my eyes. See, I can see you're a regular user of our ER and wait times for non-urgent problems can often be 12+ hours. Oh, look, you never go to your clinic appointments, and that's where you should be now, and we're totally going to have a discussion about appropriate use of the ER. If that pisses you off and you start to talk about how you're going to kill yourself because of this wait, you're an idiot, because now you're going to a different part of the ER, you won't get to play on your cell phone anymore, and you're going to have to wait even more hours for psych.

hang in there.
Glad your work seems no nonsense about it.


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