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SC's come in all sorts, I guess

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  • SC's come in all sorts, I guess

    So at bucks coffee, a deaf man was being rude, slamming the table and trying to communicate his demands and insulting them in sign language...I go to help and he blows up at me. How dare I try to help, and how dare they not understand ASL.

    He also refused to write on paper or napkin...soo...uh what?

    When I tried to help, he called me an idiot because...I dare try to interfere....because the crew should OBVIOUSLY be fluent in ASL.

    He was throwing a real tantrum too. most of the employees were in the back for a few moments and he was banging on the counter and insulting them in rapid sign. When one girl comes out, he stars vocally getting louder, and and more agitated.

    According to the crew, is always rude and demanding, he refuses the paper or napkins constantly and gets agitated quickly.


    The crew at that particular location are awesome, too. They are always trying to cooperate with him, but that was the first real sighting I saw from there.


    Its weirder cause just 20 minutes before, at the pho place next door, a deaf woman came in, browsed the menu, I asked if she needed help cause she was trying to talk to them, she refused politely and thanked me for thinking of her. o.O; (she used a napkin and pen)

  • #2
    Teach the manager how to sign 'ASL is not a required language in this area, we have tried providing paper and you refuse to use it. If you will not cooperate with us, we can not cooperate with you. I learned this specifically to tell you this, it is the only thing I know how to say.'

    Or hand him the same thing printed out.

    He is just being an asshat. Unless you are on the campus of one of the assorted Schools for the Deaf scattered around the country, there is no requirement for an ASL translator.
    EVE Online: 99% of the time you sit around waiting for something to happen, but that 1% of action is what hooks people like crack, you don't get interviewed by the BBC for a WoW raid.

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    • #3
      I was really shocked at his behavior.

      It must be frustrating to have that barrier, but to be an ass about it?!

      Ughh..

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      • #4
        I took ASL in college specifically because I wanted to communicate with a customer (yes, singular). The reason was she was an AMAZiNG regular. Always super patient and polite and had quite a sense of humor. She was so proud when I signed "your videotape (shows how long ago this was) is due back Tuesday at noon."

        No way in hell would I ever do that for this asshat. I quite like accountingdrone's suggestion. Pure
        Now, if you smell the roses but it doesn't lift your spirits, you're either allergic to rose pollen or you need medical intervention. ~ Seshat

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        • #5
          Quoth Spork4pedro View Post
          I took ASL in college specifically because I wanted to communicate with a customer (yes, singular). The reason was she was an AMAZiNG regular. Always super patient and polite and had quite a sense of humor. She was so proud when I signed "your videotape (shows how long ago this was) is due back Tuesday at noon."

          No way in hell would I ever do that for this asshat. I quite like accountingdrone's suggestion. Pure
          Im a cripple. I know I am a cripple. I am thrilled when someone doesn't do anything except NOT get in front of me because I am moving slower and STOP in the middle of the door, or prevent me from getting on an elevator, or trip me outright. Open a door for me, get something off a shelf, hold an elevator for me? Pure orgasm! [well, not really, but it makes me very happy]

          I have seen people in chairs or on crutches bitch someone out for offering to open a door or get something off a shelf. WTF.

          So this guy refusing to use the 'crutch' of paper and pen baffles e. I guess he really doesn't want to get served.
          EVE Online: 99% of the time you sit around waiting for something to happen, but that 1% of action is what hooks people like crack, you don't get interviewed by the BBC for a WoW raid.

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          • #6
            Sounds like this old guy who came to the petrol station once. He obviously was having difficulty using the pump so my collegue went out to offer help. He refused her help extremely rudely and swore at her. He ended up covering the ground, the car and himself in petrol. -.-
            People who don't like cats were probably mice in an earlier life.
            My DeviantArt.

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            • #7
              I have seen people in chairs or on crutches bitch someone out for offering to open a door or get something off a shelf. WTF.
              That's silly. If I'm going through a door I hold it open for someone who's behind me. Not for any other reason but "person is behind me".


              hmm and for the petrol story… offer him a smoke?

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              • #8
                Had an similar experience of a lower caliber at work the other day. I've seen him there a few times. He apparantly wanted to take unpaid merch outside to show someone. I don't know if he's deaf but he's grunting and making weird gestures towards a car outside. None of it made any sense if anything it looked like he motioning like he wanted to off himself ( slashing motion across the throat at one point, like wtf) I told him he couldn't take it outside so he wrote the prices of the items down and went out to show someone. He had a bloody notebook, why not write down what he was trying to convey to me??!?! Or if he was with someone why couldn't they help!??

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                • #9
                  That is horrible. I am an individual who cannot speak, and I always carry pen/paper/cell phone to communicate.

                  All I ask is people be patient with me as it takes me longer to communicate. I cannot fathom being rude to people, who are trying to help me.

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                  • #10
                    Asshole Deaf Guy was an asshole.

                    We had a customer at the wholesale club who was deaf, and while it was clear she knew ASL, she also knew that not many people also 'speak' it. Whenever I saw her, if I needed to communicate with her, I made sure to face her directly and enunciate slowly (so she could 'read' what I was saying), or direct her attention to the screen on my register or PINpad.

                    The smile she'd give me as she bid me goodbye afterward told me all I needed to know-- she appreciated that I was trying to make it easier for her to finish her transaction.
                    PWNADE(TM) - Serve up a glass today! | PWNZER - An act of pwnage so awesome, it's like the victim got hit by a tank.

                    There are only Four Horsemen of the Apocalypse because I choose to walk!

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                    • #11
                      I have fairly noticeable hearing loss, and I ask people to repeat themselves, as I have great difficulty hearing over background noise. I get people that get extremely angry with me and some have actually REFUSED to be served by me. Someone even said that they didn't want a "handicap" serving them. I was pissed.

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                      • #12
                        Asshole deaf guy. Defining characteristic: Asshole.

                        I had the lovely experience in Hellmart of a crazy lady on a scooter driving it into my child's wheelchair, knocking the chair over and knocking my child to the ground. It was a good thing a cop was there watching, because if he hadn't interceded so quickly, I'd have been the one leaving the store in handcuffs. Her reasoning? Kids can't be disabled.
                        At the conclusion of an Irish wedding, the priest said "Everybody please hug the person who has made your life worth living. The bartender was nearly crushed to death.

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                        • #13
                          Asshats come in all flavors. Unfortunately.

                          The guy at the coffee shop was especially snarky because he already KNEW the staff doesn't know ASL, yet he keeps coming back and getting angry about it?? WTF?
                          When you start at zero, everything's progress.

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                          • #14
                            Disabled people come in the same varieties as able-bodied: some nice, some nasty, most middling.

                            I'm with AccountingDrone. It's not my fault I'm a gimp. It's also not anyone else's fault. Luck of the genetic draw.

                            For me to take it out on other people would be horrid of me; and wouldn't assist the quality of my life or theirs. Instead, let's aim for the best mutual quality of life possible, and the most pleasant interaction we can manage.

                            If that means me asking you to face me so I can read your lips; so be it. If I have to write words down, or sign and have my friend translate, so be it. (Hearing loss, but not yet severe. However, on a bad fibro day, I sometimes can't think of the right word but can think of the right sign for what I want.)
                            Seshat's self-help guide:
                            1. Would you rather be right, or get the result you want?
                            2. If you're consistently getting results you don't want, change what you do.
                            3. Deal with the situation you have now, however it occurred.
                            4. Accept the consequences of your decisions.

                            "All I want is a pretty girl, a decent meal, and the right to shoot lightning at fools." - Anders, Dragon Age.

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                            • #15
                              Learn enough ASL to tell Mister Asshole that he either stops being an asshole and communicates w/ pen and paper or keep acting like an asshole and be banned for the rest of his miserable life and escorted off the premises by the men/women in blue. Also have this written down and handed to him.

                              I've dealt with one, that I know of, deaf person when I worked at A&W. The guy was very nice and we communicated by me asking him questions slowly and him pointing at items on the menu.
                              Figers are vicious I tell ya. They crawl up your leg and steal your belly button lint.

                              I'm a case study.

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