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Why in the world would you want to buy our products?

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  • Why in the world would you want to buy our products?

    This happens sometimes, and it's always a little surreal.

    My air conditioner is a thousand years old. It came with the usual kit for sealing off the window so the cool wouldn't escape and the bugs wouldn't take refuge, but that kit required drilling holes in the window frame and anchoring the unit with big three-inch screws. I have Anderson windows in bulky plastic frames; I don't think drilling holes is the way to ride. It would make the landlord cross.

    For the past several years, I've been closing out the window with form-fitting styrofoam blocks. This year, all the blocks were crushed, so I went off to the home store to get an air conditioner kit. I was directed to where the air conditioners sat in a big mountain, and before I could look around the area, one of the store clerks approached. "What can I help you with?"

    "I'm looking for an air conditioner kit, to close off the rest of the window when I install the air conditioner."

    He looked utterly bewildered. "Why do you need one of those?"

    "My air conditioner is very old, and the old kit didn't work. I need a new kit."

    Still bewildered. "Shouldn't your air conditioner have come with one of those?"

    "It did, but like I said, it's very old and the kit that came with it is long gone. I just need to put something together to close the window around it."

    "To seal the window, right. But don't you already have one? Wasn't it included?"

    Sigh. "Yes. It was. But it didn't work. Now it is lost. Do you have anything to replace it? Preferably something that doesn't require power tools?"

    Dubiously, he gestured vaguely at the rack he was standing beside, which was a massive display of EXACTLY WHAT I NEEDED. It was such an ideal collection of parts that I even grabbed a couple of clean AC filters and one of those dust collector thingies. (The AC unit is filthy. Seriously. It looks like it was salvaged from a hoarder home.)

    He was still sort of acting like I didn't know what I wanted, and I tried to put myself in his shoes...suddenly, light dawned. He was acting as if I were someone who had just bought a brand new air conditioner, hadn't read the instructions, and was now buying a bunch of parts I didn't need. (He must not have picked it up when I said I had chipped the air conditioner out of the Pleistocene striation.) I would imagine he's had several customers of the "Derp. Humid now. Need cool box machine thingy for window," stripe.

    He didn't actually follow me to the register telling me not to buy anything, but he did seem sort of reluctant to admit that someone might actually purchase those products in parts.

    And to be honest, I probably do have the original shutters somewhere. But they don't need power tools any less now than they did a decade ago. And I can't be arsed to look.

  • #2
    Sounds like he wasn't listening very well. You told him TWICE that you had an old air conditioner and no longer had the kit for it.
    When you start at zero, everything's progress.

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    • #3
      I use random bits of styrofoam and plastic store bags to shove around my A/C. I also have plastic around my windows.
      A lion however, will only devour your corpse, whereas an SC is not sated until they have destroyed your soul. (Quote per infinitemonkies)

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      • #4
        Eh, right now it's packed around with old blankets and towels, and I can't imagine how nasty they'll be after a season wedged in the window and exposed to the elements. And they're not doing their "keeping the bugs out" job nearly as well as a few big form-fitting blocks of foam.

        Still, I know what it's like to put your brain on autopilot and realize that the 201st customer didn't have the exact same order as the first 200. Ideally, I should just get a new damn air conditioner - the old one rattles like a jackhammer whenever the compressor turns on. It must be sucking power like an old fridge.

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        • #5
          Somewhere behind the face plate there should be a sticker with an EER on it. That would tell you how efficient it is, or isn't.

          If there's a sticker without an EER on it, it's probably old enough to need replacement anyhow.

          (And if it's indeed that old, it may also have a fan motor that needs periodic oiling.)

          Comment


          • #6
            What's all this talk about Styrofoam, plastic bags and blankets? Don't you guys know what duct tape is for?
            "I don't have to be petty. The Universe does that for me."

            Comment


            • #7
              Yup ^_^ Duct tape fixes everything. Including duct tape.

              Loose fitting? Duct tape.
              Cracks in the wall? Duct tape.
              Boundary issues with the wee ones or the pets? Duct tape.
              Coronary bypass? Waterproof duct tape on the squishy bits inside, they they sew you up so you won't know about it.
              "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
              "The difference between an amateur and a master is that the master has failed way more times." - JoCat
              "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
              "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
              "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
              "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
              Acts of Gord – Read it, Learn it, Love it!
              "Our psychic powers only work if the customer has a mind to read." - me

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              • #8
                Quoth EricKei View Post
                Yup ^_^ Duct tape fixes everything.
                Duct tape is like The Force. It has a light side, a dark side, and it holds everything in the universe together!
                I don't have an attitude problem. You have a perception problem.
                My LiveJournal
                A page we can all agree with!

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                • #9
                  Quoth XCashier View Post
                  Duct tape is like The Force. It has a light side, a dark side, and it holds everything in the universe together!
                  No wonder Duck Tape has a contest for making the best prom dress every year

                  (seriously, I'd LOVE to get hold of Duck Tape, but I can't find any places that ship to Australia )
                  The best professors are mad scientists! -Zoom

                  Now queen of USSR-Land...

                  Comment


                  • #10
                    Quoth fireheart View Post
                    No wonder Duck Tape has a contest for making the best prom dress every year

                    (seriously, I'd LOVE to get hold of Duck Tape, but I can't find any places that ship to Australia )
                    They...they don't have duct tape in Australia???

                    Comment


                    • #11
                      Quoth Kaylyn View Post
                      They...they don't have duct tape in Australia???
                      Fun fact: what you folks refer to as Duct Tape, is actually called Gaffer tape over here.

                      Our definition of "duct tape" is a PVC-esque tape with no fabric backing whatsoever.

                      very few places sell brightly coloured gaffer tape.
                      The best professors are mad scientists! -Zoom

                      Now queen of USSR-Land...

                      Comment


                      • #12
                        Quoth fireheart View Post
                        Fun fact: what you folks refer to as Duct Tape, is actually called Gaffer tape over here.
                        In my youth, it tended to be called duct tape, tank tape or gaffer tape depending on if it was being used for bodging cars, bikes or to keep cabling tidy on stage...

                        Comment


                        • #13
                          Quoth fireheart View Post
                          No wonder Duck Tape has a contest for making the best prom dress every year

                          (seriously, I'd LOVE to get hold of Duck Tape, but I can't find any places that ship to Australia )
                          There is a place with no duct tape. It can not be real, EVERYTHING I KNOW WOULD BE A LIE!!!!!!!!!

                          Comment


                          • #14
                            Quoth Daskinor View Post
                            There is a place with no duct tape. It can not be real, EVERYTHING I KNOW WOULD BE A LIE!!!!!!!!!
                            We have the US version of "duct tape" which is called gaffer tape.

                            Our duct-tape is a plastic-like tape.
                            The best professors are mad scientists! -Zoom

                            Now queen of USSR-Land...

                            Comment


                            • #15
                              WD40 and Duct Tape. For things that don't move that should, and for things that move that shouldn't.
                              "...Muhuh? *blink-blink* >_O *roll over* ZZZzzz......"

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