I must have bad luck with BK

[Sofar]

I hate BK because everytime I go there (which is about once every 6-12 months), I watch them heat the food in the microwave*,

Why do people have this reaction to microwaves? Whenever we run out of something on the steaming table, (like macaroni and cheese or chili,) we run to the cooling room, get some and throw it in the microwave. Occasionally near the end of the night someone will ask for some mac and cheese, and I could give him the stuff that's been sitting on the steaming table for four hours, or microwave the fresh but cold stuff from the back. I ask him which he'd prefer and as long as I use the word microwave he'll always opt for the stuff on the steaming table.

Of course, we'd never microwave a burger, that'd be sacrilege.

[symposes]

I have never had any problems around here with my orders at McD or BK.

But my buddy in Mt. Sterling, cant enjoy his Taco Bell food because they always screw up the orders.
Its always forgetting a taco or something simular though.


Its interesting, in all these stories about food screwups, how many times people say, "I ordered it with no ketchup, or mayo, or onion, or what have you, And it comes with nothing but that."
Its almost like FF employees are working to thwart us all by making the food wrong on purpose. ...

[Sofar]

Its almost like FF employees are working to thwart us all by making the food wrong on purpose. ...

I take offense at that.

[Bella_Vixen]

Why do people have this reaction to microwaves?


Of course, we'd never microwave a burger, that'd be sacrilege.

It's not so much that they use a microwave at all; it's the fact that they use the microwave and the food is COLD when they hand it to me as soon as they pull it out.

I go to BK during the off hours so my food is made when I order it, not sitting under the heat lamps.

[thegiraffe]

Bella -

That's why I always order it special: extra mayo, no tomatoes or onions, cut in half. That way, I always know it was made fresh for me.

[Sofar]

Did y'all ever think that maybe they make it before you get there so it's ready when you arrive? Come in, pick up your burger, get out. That's what fast food is meant to be. My burger joint doesn't get enough business to do that, but most do. (We do call-in orders, though. Most don't.) That's why I like Dick's, in Seattle. They don't do special orders, for one thing, and they have a consantly-operating assembly line of burgers, it's beautiful to watch. Two men can fry up twenty-five burgers in three minutes. You go in, order a burger, and you get it in an instant, 'cause it's already been made. Due to the amount of business they get the burger you receive likely hasn't been sitting for more than four minutes. Turning your nose up at the perfectly good burgers that have already been made for you is wasteful of food and wasteful of your cook's time and effort.

[Jack7957]

That's how McDonalds used to be. You'd walk in and behind the cashiers would be several rows of what they had already made under heatlamps. I used to pick what I wanted based on what was made already so I didn't have to wait.
Anyone remember the McDLT?

[Acolyte]

I didn't know McD pre-made food. When I worked there, we always made everything to order. Obviously, patties and such were pre-made, but the closest we ever did to premaking food was having the fries already in the container.

[draftermatt]

Most older BK's are premade stuff, and they microwave just to melt the cheese on the burgers. I worked at a BK for a few months. But taking offense to someone saying they think they get the wrong things on purpose is pointless. You only know about people you work with and yourself and your place of work. Not every place is the same. And I think the point is either getting the wrong thing completley, or asking for extra or something different and getting it.

I went to a Mc'ds and asked for no onion as did my sister in law. Both came with onions and the manager argued with me when I questioned it and told him there were in fact a lot of onions.

My worst expierence was at Hardees. I asked for a burger with no lettuce, tomato, or mayo. I got a sourdough burger with everything. I went back up told them it was the wrong thing. They made me a new one, it was the right burger, but again with everything. I complained again (too loudly I now know, I wouldn't do it again) and then got the wrong thing again, but I was so fed up I just ate it.

[HappyCthulhu]

We have a burger joint by my house that has a sign in the window.
"If you get your order faster than 5 minutes, it's probably not your order."

[simplyanother]

Our problem fast food joint is Wendy's. Everytime I go into one they screw up my order. Usually it's something like putting mayo and ketchup on a burger I asked for just ketchup on. Putting onions on stuff. I don't like onions. I've never had any problem when I've brought the stuff back to the counter and pointed it out, they apologize and get me the correct item.

Or they take forever to get the food ready. The two Wendy's I go to most often, one near my home and the other near my work (I don't go that often.) It'll take upwards of 10 minutes to get the order, when I've just ordered a cheeseburger (or whatevre it's called) and a frosty! It's funny to watch the other customers who get all huffy and pissed because other customers get their food first. It is annoying, but oh well, I really really really like wendy's fries and frosty's (but not together)

Now, the other day when I went in, they messed up my order too. Instead of giving me medium drinks, they gave me large, instead of giving me one order of fries, they gave me two. And I didn't speak up. Gah, I'm a theif!

[Captain Trips]

In'n'Out. I won't do fast food anywhere else -- these are the only people who get it right every time -- and fresh, and made-to-order, and STILL fast. Unfortunately for most folks, In'n'Out is only in the southwest U.S. They have their own meat processing plant, and refuse (yes, flat-out REFUSE) to freeze anything. Therefore, their delivery trucks are limited to only a few hundred miles from the processing plant. In fact, there are no freezers at their restaurants, either -- only refrigerators. And the potatoes aren't even cut for the fries until you order. (Not like McD's, where the fries are literally injection-molded mashed potatoes.) The burgers are still raw up until you order. And they are glad to "make it your way."

And they STILL get it to you in less than 5 minutes! (Unless it's a meal-time rush, and every restaurant has that issue.)

Of course, forget chicken sandwiches, ceasar salads, or apple pies. They only do burgers, fries, soft drinks, and shakes. Their secret is specialization -- and they have the best fast-food burgers in the business. (If you don't believe me, pick up a copy of "Fast Food Nation" -- In-n-Out is the only fast food chain given a positive rating.)

(Note: I am not affiliated with In'n'Out in any way.)

[blas]

Went to Macdo again today.....

Again, the order screen says "Only onions" after I'd said Only Ketchup. Yay, another idiot taking orders.........

I corrected them without going ballistic (but at this point, it's very hard to be polite when I specifically say K E T C H U P, not onions!). LUCKILY, the burgers I received were only ketchup. Thankfully, this employee actually did go back and void the onions and replace it with only ketchup.

But still......how do several employees interpret "only ketchup" as "only onions"??

[Daphne]

In'n'Out. I won't do fast food anywhere else -- these are the only people who get it right every time -- and fresh, and made-to-order, and STILL fast. Unfortunately for most folks, In'n'Out is only in the southwest U.S. They have their own meat processing plant, and refuse (yes, flat-out REFUSE) to freeze anything.

The In and Outs in Las Vegas are terrible. The patties are tiny and usually charred. Whenever I'm in California, though, the burgers are fantastic.

[deafcat24]

Me and my family goes to McDonalds in the next town over at least once a month. More if we go grocery shopping in that town (a much bigger selection).

However we have to check the bags every time before we leave the store, even after waiting ten minutes outside the drivethru.

Here's a short collection.

1: Wrong burger (ordered a McChicken, got a Big Mac, didn't notice until already home and still ate it.)
2: Either not enough honey or none at all. (My sister and her family like the McNuggets. Three total packets of honey are not enough for 2 20 piece and one kids meal.)
3: No burger (Mom ordered a regular burger with a salad, got the salad but not the burger.

There are other resturants on the highway, but most are good, especially that new pizza place, even dad likes that and he hates the pizza we get from the pizza place in town.