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(I was sucky, he was sucky, there's was lots of suck going around...)
I was at the local grocery store yesterday, and I decided to use the self-scan to check out, like I always do. Although I have never been a cashier in a place that requires scanning, I have used the self-scan machines at this store at least twice a week for about two years now. I have actually memorized the SKU numbers on over twenty kinds of produce. I know what I'm doing.
So when I end up at this frickin' machine that hates every single goddamn thing I put onto the scales, I get ticked off. The machine kept freezing whenever I put something into a bag and then I'd have to "Wait for Cashier Assistance". And then the cashier would come over, pick over my groceries with a fine-tooth comb, press a button, and leave. Then I'd scan another thing, and *BEEP BEEP BEEP* "PLEASE WAIT FOR CASHIER ASSISTANCE"
Finally, I yelled "GAH!" and swatted at the scanner (with about the same force I'd use to tap my dog's nose if he's misbehaving - not hard). The cashier came running over and said, "Maam, please don't do that." I apologized (because I really shouldn't have done that), and told him that I think the scale's balance is off, and I'd like to just move my groceries to another scanner. He says, all condescendingly, "No, that's not necessary. Just take your time, be careful. Would you like me to show you how to do it?" I give him a death stare and he moves along without saying anything else.
Once he left, I scanned another thing, put it in the bag, and...
*BEEPBEEPBEEP* "PLEASE WAIT FOR CASHIER ASSISTANCE".
I'd had it. I did not Wait for Cashier Assistance. I picked everything off the scanner, threw it back into my cart, and wheeled everything around to another scanner. I was just about to scan my first item when the cashier comes over and said, "Just so you know, in the future, you should let us know if you decide to switch scanners or go to a regular cashier." And then he gives me this smarmy insincere smile.
So I shot back, "Just so YOU know, in the future, I'd appreciate it if you didn't imply I was an idiot. I DID ask to switch machines, YOU told me it wasn't necessary." I was angry with this guy at this point, so even though I wasn't yelling, my voice was definitely raised.
He didn't say anything else, he just walked back to his post and watched me like a hawk while I scanned my groceries (no problems this time) and paid with credit (no problems there either).
I shouldn't go grocery shopping when I'm in a bad mood.
I was at the local grocery store yesterday, and I decided to use the self-scan to check out, like I always do. Although I have never been a cashier in a place that requires scanning, I have used the self-scan machines at this store at least twice a week for about two years now. I have actually memorized the SKU numbers on over twenty kinds of produce. I know what I'm doing.
So when I end up at this frickin' machine that hates every single goddamn thing I put onto the scales, I get ticked off. The machine kept freezing whenever I put something into a bag and then I'd have to "Wait for Cashier Assistance". And then the cashier would come over, pick over my groceries with a fine-tooth comb, press a button, and leave. Then I'd scan another thing, and *BEEP BEEP BEEP* "PLEASE WAIT FOR CASHIER ASSISTANCE"
Finally, I yelled "GAH!" and swatted at the scanner (with about the same force I'd use to tap my dog's nose if he's misbehaving - not hard). The cashier came running over and said, "Maam, please don't do that." I apologized (because I really shouldn't have done that), and told him that I think the scale's balance is off, and I'd like to just move my groceries to another scanner. He says, all condescendingly, "No, that's not necessary. Just take your time, be careful. Would you like me to show you how to do it?" I give him a death stare and he moves along without saying anything else.
Once he left, I scanned another thing, put it in the bag, and...
*BEEPBEEPBEEP* "PLEASE WAIT FOR CASHIER ASSISTANCE".
I'd had it. I did not Wait for Cashier Assistance. I picked everything off the scanner, threw it back into my cart, and wheeled everything around to another scanner. I was just about to scan my first item when the cashier comes over and said, "Just so you know, in the future, you should let us know if you decide to switch scanners or go to a regular cashier." And then he gives me this smarmy insincere smile.
So I shot back, "Just so YOU know, in the future, I'd appreciate it if you didn't imply I was an idiot. I DID ask to switch machines, YOU told me it wasn't necessary." I was angry with this guy at this point, so even though I wasn't yelling, my voice was definitely raised.
He didn't say anything else, he just walked back to his post and watched me like a hawk while I scanned my groceries (no problems this time) and paid with credit (no problems there either).
I shouldn't go grocery shopping when I'm in a bad mood.
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