So a Semi Truck Driver came to the site to drop off a load. They couldn't accept it because they didn't have paperwork on file for him. Unfortunately, whenever people call our site and don't know a name or extension, the security emergency number is given at the end of the message 'in case of emergency.' Well, EVERYTHING is an emergency to a lot of these callers!
The trucking company called our phone to complain that their driver had been waiting over a day and why wouldn't we take his load!? I can't transfer or give out information so I take a message and say I'll have them call him back.
I get the information from the Receiving department. Apparently, the Driver was supposed to deliver the load to the site in Texas from (I'll use equivalent states so I don't give away my location) Minnesota, but ended-up at the site in Kansas! So, how the Driver thought he was at the right location, nevermind the right STATE is beyond me, and how his company didn't know is still further beyond me!
The trucking company called our phone to complain that their driver had been waiting over a day and why wouldn't we take his load!? I can't transfer or give out information so I take a message and say I'll have them call him back.
I get the information from the Receiving department. Apparently, the Driver was supposed to deliver the load to the site in Texas from (I'll use equivalent states so I don't give away my location) Minnesota, but ended-up at the site in Kansas! So, how the Driver thought he was at the right location, nevermind the right STATE is beyond me, and how his company didn't know is still further beyond me!
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