I witnessed this today and it left me rather stunned.
Background: my local grocery store has a promotion of 5 meat items for $20. Basically if you buy 5 marked items the POS automatically changes the price to $4 each. If you buy more than five it makes every item $4.
I was in line when an old guy started arguing with the clerk because he bought 6 items. His argument wasn't that the system made an error and he did not get the sale price, rather he was arguing that since he did not buy in quantities of 5 he should pay full price for item number 6.
After a few minutes of the clerk explaining that yes he got the sale price on all items and that it was correct he was told he needed to go to the service counter in order to pay the higher amount.
Background: my local grocery store has a promotion of 5 meat items for $20. Basically if you buy 5 marked items the POS automatically changes the price to $4 each. If you buy more than five it makes every item $4.
I was in line when an old guy started arguing with the clerk because he bought 6 items. His argument wasn't that the system made an error and he did not get the sale price, rather he was arguing that since he did not buy in quantities of 5 he should pay full price for item number 6.
After a few minutes of the clerk explaining that yes he got the sale price on all items and that it was correct he was told he needed to go to the service counter in order to pay the higher amount.


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