Well, I got a sightings, and of my own sister, no less.
Did you know that everything had to be transferred from one buggy to another during the checkout process at Sam's Club? It's not posted ANYWHERE on the registers or receipts or anywhere else that a customer could reasonably find it. This particular store rarely seems to use it, because I'd never been told to transfer anything heavy to the belt or another buggy before. The only reason I knew anything about it was because I had a friend who worked at one a decade ago tell me at the time he worked there. That's IT.
Well, my sister had several heavy things, things she had problems lifting into the buggy. The cashier insists they all need to go onto the belt, so my sister snaps. When she snaps it isn't pretty, because it's rather like the tantrum a four year old throws when they're sleepy and don't get their way. That's when the cashier finally says she can just scan the items and transfer them to the buggy herself. Oh and neither side said "please," at any time. By the time the cashier said she could do it herself after all, my sister had most of the items up on the belt. Sister is griping, cashier is thunderheads, and I'm trying to figure out how to breathe.
I'm up next, get told the same thing.. except I look at the cashier and wheeze, "I cannot lift this thing again right now. Could you please?" It's a freaking 40lbs bag of cat litter, which I had no trouble sliding off the pile into the buggy, but thanks to the high humidity and heat in the store, my asthma was giving me warning signs and I was pale.
I try to be cheerful, so the cashier just keeps her mouth SHUT, and puts the cat litter in the buggy seat.* So, I ask, "Could you please move that into the buggy proper? I have bread stuff that I'd rather have in there to keep from squishing it." She grumbles but does move it. At this point, I'm out of sorts with both cashier and sister. But I keep my cool. I don't exactly have much choice.
After I finish, I was able to get a drink, which allowed me to get my breathing back under some control and started reading my sister the riot act. The cashier behind us at the soda fountains heard me. "Yes, this is corporate policy. Don't take that out on the cashier. Just complain to corporate about their stupid policy. It looks like the store manager has been riding their butts about it, so give the proper people hell."
And I got to hear all about it in the way home, so she got lectured on it all the way home too. I did ask for clarification on the Sam's Club FB page.. but I don't expect an answer.
*Why the hell did she put the cat litter in the buggy seat? I'll chalk it up to rattled nerves. Oh, and my sister helped me get it into her vehicle. Then had me sit down after I'd unloaded my light stuff and had the a/c turned up high and blowing. Because stupid me.. I left my inhaler at home!
Did you know that everything had to be transferred from one buggy to another during the checkout process at Sam's Club? It's not posted ANYWHERE on the registers or receipts or anywhere else that a customer could reasonably find it. This particular store rarely seems to use it, because I'd never been told to transfer anything heavy to the belt or another buggy before. The only reason I knew anything about it was because I had a friend who worked at one a decade ago tell me at the time he worked there. That's IT.
Well, my sister had several heavy things, things she had problems lifting into the buggy. The cashier insists they all need to go onto the belt, so my sister snaps. When she snaps it isn't pretty, because it's rather like the tantrum a four year old throws when they're sleepy and don't get their way. That's when the cashier finally says she can just scan the items and transfer them to the buggy herself. Oh and neither side said "please," at any time. By the time the cashier said she could do it herself after all, my sister had most of the items up on the belt. Sister is griping, cashier is thunderheads, and I'm trying to figure out how to breathe.
I'm up next, get told the same thing.. except I look at the cashier and wheeze, "I cannot lift this thing again right now. Could you please?" It's a freaking 40lbs bag of cat litter, which I had no trouble sliding off the pile into the buggy, but thanks to the high humidity and heat in the store, my asthma was giving me warning signs and I was pale.
I try to be cheerful, so the cashier just keeps her mouth SHUT, and puts the cat litter in the buggy seat.* So, I ask, "Could you please move that into the buggy proper? I have bread stuff that I'd rather have in there to keep from squishing it." She grumbles but does move it. At this point, I'm out of sorts with both cashier and sister. But I keep my cool. I don't exactly have much choice.
After I finish, I was able to get a drink, which allowed me to get my breathing back under some control and started reading my sister the riot act. The cashier behind us at the soda fountains heard me. "Yes, this is corporate policy. Don't take that out on the cashier. Just complain to corporate about their stupid policy. It looks like the store manager has been riding their butts about it, so give the proper people hell."
And I got to hear all about it in the way home, so she got lectured on it all the way home too. I did ask for clarification on the Sam's Club FB page.. but I don't expect an answer.
*Why the hell did she put the cat litter in the buggy seat? I'll chalk it up to rattled nerves. Oh, and my sister helped me get it into her vehicle. Then had me sit down after I'd unloaded my light stuff and had the a/c turned up high and blowing. Because stupid me.. I left my inhaler at home!
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