But you told me...!

[Aragarthiel]

Players:

S: Cashier we're friendly with
CW: S's coworker
LOP: Lady on Phone

Hubs and I were at GameStore earlier chatting with S when we were suddenly interrupted by this.

CW: "S, can you talk to this lady? She won't listen to me."

>insert "Dis Gon B Gud" meme here<

S: "Hi, thank you for holding, how can I help you? [pause] No ma'am, it comes out the 16th. [another pause] The 12th is a Monday and games don't come out on Mondays. [pause] Ma'am, I'm sorry that the other store gave you incorrect information, but- [pause while LOP apparently interrupts S] Ma'am, I don't work at any other store, I couldn't have been the one to tell you that. I'm sorry you were given incorrect information, but the game is released on the 16th. [pause] No, I can't release it to you on the 12th. [pause] Because it's not the release date and I could get in trouble for that. [another pause] Ma'am- excuse me- ma'am- I'm sorry but I can't help you any more. You'll have to call the original store you contacted. Thank you and have a nice day."

I'm pretty sure S hung up on LOP, but Hubs and I both understood why. We stood around for a couple of minutes laughing about how stupid people can be before we had to leave.

[MoonCat]

Should have told the bitch the games wouldn't even physically be in the store until the 16th. Not that she'd listen.

[Mr Hero]

Coincidentally, I'm waiting on a game that comes out the 16th. But I did my research and I know it's the 16th.

[Mytical]

Ah but you forget SCST (Sucky Customer Standard Time). Where 5 minutes can be hours, hours can be 5 minutes, and they should get what they want when they want it. Even if said thing not only does not exist, won't be available until later, or something is sold out. Such things are for lesser mortals to worry about

[gerund]

Ah but you forget SCST (Sucky Customer Standard Time). Where 5 minutes can be hours,

And where the other store actually told them the 16th, but in their tiny mind it became the 12th.

[icmedia]

Just like all of the WONDERFUL customers who can't get it into their tiny little brains that the iPhone is only on pre-order from the 9th, and isn't actually available in-store until the 16th. Bonus points for the guy who came in during the Apple keynote looking for the 7.

[DGoddessChardonnay]

And this is where we make our fatal mistake:

we expect customers to listen.

Which, by the way, has died along with his sister Reading and their cousin Common Sense.