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I went into totem today to pick up a few items. I havent been into a Totem in years so while looking for an item I decided to see if I could find someone to help me. No one was on the floor near me and they wore uniforms that looked very much like normal casual attire. I went up to customer service and saw a sign that said 'For Fast and Prompt Service Please Take a Number'
After taking a number and waiting for about 5 minutes my friend comes up and asks what im doing.
I tell him I saw most people go to the service desk and thats where they would gvet someone to help them. I could wait in an aisle for about 30 minutes demanding assistance and waiting until the people are done at the service desk, or wait 5 min and be hlped exclusivly.
A man listening to us said 'It would be better to come bvack tomorrow morning since they only have one person on!'
I told him there was 4 people on and it was preobably better to wait 5 min now then come back in 15 hours :/
What have i learned from working retail? Do it the store's way. It WILL be fastest.
After taking a number and waiting for about 5 minutes my friend comes up and asks what im doing.
I tell him I saw most people go to the service desk and thats where they would gvet someone to help them. I could wait in an aisle for about 30 minutes demanding assistance and waiting until the people are done at the service desk, or wait 5 min and be hlped exclusivly.
A man listening to us said 'It would be better to come bvack tomorrow morning since they only have one person on!'
I told him there was 4 people on and it was preobably better to wait 5 min now then come back in 15 hours :/
What have i learned from working retail? Do it the store's way. It WILL be fastest.
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