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The mechanics of money

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  • #16
    I just want to say, to those of you who who think it's so simple to figure out the change after an amount has been tendered into the cash register.....

    My job in the restaurant was not about math. It was about taking orders, noting special requests, making sure every item got rung up, answering questions from the next person in line, answering questions from co-workers behind the counter, making a mental note that we need a mop out front, and seeing that there is another order lined up which is ready to go out.

    I'm bad at math, but I do have some common sense. However, in a busy and fast paced environment, you are always thinking a step ahead, and rarely have time to do math in your head. By the time I am entering payment, I am thinking about my next step. So when I start pulling out the change the register is telling me to give, and the customer says "Oh, here is thirty-seven cents", it throws on the brakes in your thought process. The customer may know exactly what to expect back, because he or she had time (while I was entering the original amount, no doubt) to think about it. So if it takes me a minute to figure out what you are trying to do, forgive me. It's a little disconcerting to be working with someone else's (the boss) money; you want to make sure you get it right.

    For those of you who have the same problem, this is what I have found works best. Take out all the money the register is telling you is owed as change, and add the extra the customer is giving you to it. Then go back and make the biggest bills and coins you can from that. It is fairly quick, accurate, and people don't really notice what you are doing- no one ever said anything about it to me, anyway. I used to teach all the new kids how to do it so they didn't have problems.
    I HATE stupid people!

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    • #17
      Ok, I run into this all the time. Yes, I am good at math, so it's very easy for me to make change in my head. However, my ex-wife was very bad at math. She told me once that she *hated* it when customers tried to "act like they were smarter than her", so she would go out of her way to give them all dimes for their change or in some fashion mess up what the customer was trying to do.

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