So my phone contract was up for renewal. It is a second line on my dad's account. He got a new phone, and he got another one free for me. It's a Samsung something or other. I hate it. My dad didn't like his phone either and exchanged it for an LG eighty-something-something. I want to exchange mine for the LG5300, which is the same phone my dad got but with fewer features (his has a music player, for one thing, which I don't need). From what my dad said I should be able to just do an even exchange. We went to the Verizon store this afternoon but they didn't have the phone I wanted. They guy called the store in the mall, and they had it and said they would hold it.
My parents had to drive down to south Jersey for a funeral (my dad's aunt), so he didn't have time to go to the mall, and the CS guy said I could just go and take care of it myself, and put a note in the system in case they gave me a problem for not having my dad there. On the way home my dad repeated what the guy said (cuz apparently I'm deaf?) and said if he had to go over there later he'd cancel the account. (*cringe* please don't tell them that! cuz we both know you're not cancelling the account.)
So, yeah, I went over, and I expected if there was a difference I would pay it, but otherwise it would just be an exchange. But the phone I have was free when my dad purchased his phone - he didn't actually pay for it. So the "difference" is $129.99 less a $50 rebate. To put it a different way, the phone I want is not eligible under the free with purchase deal. I asked them if they could hold it until tomorrow, because I didn't know if my dad had been told something different, or if he just understood it wrong, or what. I am willing to pay for it; I definitely want to exchange the phone. Did I mention I hate the one I have? But I if my dad was told something else I want to let him deal with it. I just don't want to be there if he turns sucky.
I called him and told him what they said, but he was driving, and it wasn't like there was anything he could do about it from the car. So we'll go tomorrow and sort it out. I have a feeling I'll be paying for it. After the rebate it's $79.99. My last phone was $75; I can deal with that (hell, I just spent $500 on new glasses [2 pairs - not as
as it sounds], so what's another $75?).
So, if you read this far, keep your fingers crossed I don't have anything add tomorrow.
My parents had to drive down to south Jersey for a funeral (my dad's aunt), so he didn't have time to go to the mall, and the CS guy said I could just go and take care of it myself, and put a note in the system in case they gave me a problem for not having my dad there. On the way home my dad repeated what the guy said (cuz apparently I'm deaf?) and said if he had to go over there later he'd cancel the account. (*cringe* please don't tell them that! cuz we both know you're not cancelling the account.)
So, yeah, I went over, and I expected if there was a difference I would pay it, but otherwise it would just be an exchange. But the phone I have was free when my dad purchased his phone - he didn't actually pay for it. So the "difference" is $129.99 less a $50 rebate. To put it a different way, the phone I want is not eligible under the free with purchase deal. I asked them if they could hold it until tomorrow, because I didn't know if my dad had been told something different, or if he just understood it wrong, or what. I am willing to pay for it; I definitely want to exchange the phone. Did I mention I hate the one I have? But I if my dad was told something else I want to let him deal with it. I just don't want to be there if he turns sucky.
I called him and told him what they said, but he was driving, and it wasn't like there was anything he could do about it from the car. So we'll go tomorrow and sort it out. I have a feeling I'll be paying for it. After the rebate it's $79.99. My last phone was $75; I can deal with that (hell, I just spent $500 on new glasses [2 pairs - not as
as it sounds], so what's another $75?).So, if you read this far, keep your fingers crossed I don't have anything add tomorrow.




that was cool.
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