Way to make me feel like a thief!

[Ceir]

I think it still counts as a Sighting if I have beef with a company/store policy, as opposed to employees or whatever. Pardon, I'm writing this still in the throes of deep irritation.

I understand the idea and reason behind 'secured merchandise', I really do. Shit people are likely to steal is locked up in some way or another. But holy hell this is getting excessive. Both my Usual Target and Usual Walmart have done this to me now, more than once, for things ranging from a smegging pack of razor blades to a slightly-expensive Lego set.

1. I have to spend 5-10 minutes just finding someone to unlock the cabinet or shelf grabber,
2. ...they pluck it from my hands like I'm a child...
3. ......escort me to the front of the bloody store...
4. .........hand it to the cashier or self-check attendant...
5. ............who will not let me so much as touch the product until I'm at a register...

Step 1, I get. Step 1 is acceptable. It's how it Used To Be (albeit for far fewer products!).

Steps 2 through 5 piss me right the hell off. To the stores that do this, your self-checks are the kind that pop a review survey now and then. Even though I know it's not going to mean a damn thing in the greater scheme, enjoy the one-star rating every single time I ever have to interact with this policy.

[EricKei]

Why not just ring it up right there in Electronics? Damn.

PS re: your sig: Our psychic powers only work if they have a mind to read.

[Ironclad Alibi]

PS re: your sig: Our psychic powers only work if they have a mind to read.

I just realized I am not seeing any sigs. I looked for my sig and could not find it. What happened?

[dalesys]

I just realized I am not seeing any sigs. I looked for my sig and could not find it. What happened?

I'm seeing them, including yours.

[Ceir]

Why not just ring it up right there in Electronics? Damn.

PS re: your sig: Our psychic powers only work if they have a mind to read.

Dunno if it was out of commission or they were shorthanded that day or what, but nope. Marched up to the front of the store like a fricking six year old. I don't think I've ever found a store policy so simultaneously embarressing and condescending.

I just realized I am not seeing any sigs. I looked for my sig and could not find it. What happened?

I think it's a setting in your profile that's off by default now. Settings > Account > Visible Post Elements.

[Ironclad Alibi]

I think it's a setting in your profile that's off by default now. Settings > Account > Visible Post Elements.

Thanks. That fixed it.

[Rayndel]

It's because there are thieves that this is policy. If an employee unlocked a product, handed it to someone who did have the intention to steal it and then walked off...well then there's nothing stopping the thief from stealing it and the only reason to have it locked up is so only one or two can be stolen at a time.

[RealUnimportant]

Yeah, handing it to you leaves it as vulnerable as if it wasn't secured in the first place. They are indeed painting us all with the same brush, and their employees as well because only the chosen few will be trusted to even have those keys (not that they're actually secure, it's all theatre.) They want our money but that's all, they don't need us to like policy they only need us to follow it. All this because of the fear of calling a criminal a criminal and getting into a law suit.

[Ceir]

Yeah, handing it to you leaves it as vulnerable as if it wasn't secured in the first place. They are indeed painting us all with the same brush, and their employees as well because only the chosen few will be trusted to even have those keys (not that they're actually secure, it's all theatre.) They want our money but that's all, they don't need us to like policy they only need us to follow it. All this because of the fear of calling a criminal a criminal and getting into a law suit.

More like tarred and feathered.

[Ceir]

So, dredging this one back up because of an exercise in contrast.

I had to go back to that particular Mart of Wals for a specific item. And at that particular Mart of Wals, I can apparently pick a $100 DVD set off the shelf, walk up front, have the cashier click the spider wrap off, complete my transaction, and be on my way.

But if I'm picking up a pack of razor blades or, say, a $50 Lego set...see the first post of this thread.

I am confuse.

[KuariKaydrith]

I did a stint in loss prevention so let me shed some light on what may be happening:

Some items are prime targets for theft and then resale on the black market. Such as Lego sets and razor blades, and they don't have spider wrap on them so they are easy to tuck into a pocket or under a jacket. I've seen baby formula and diapers under lock and key at some stores due simply to the amount of times those items have been stolen. It's disgusting that a few people with sticky fingers have made it difficult for the honest folks to shop without being made to feel like potential thieves, and I can assure you that the staff would prefer to not have to take the time to grab the item out of the locked display and walk it to the registers and give it to the cashier before you can pay for it. Corporate policy when it comes to loss prevention doesn't always make sense to the customer...or the staff, for that matter.