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So, I take college courses through a system where they send text- and test- books, and i send tests back.
For some reason or another, they seemed to have misplaced my 4th test sent, and I had to call and get a new one.
Now, I work at a call center. I understand how customers are irritating, I get that after an hour or so on the phones you want to just rip the headset off and stomp on it a bit, but seriously. The whole point is to pretend that they're important.
That being said, my conversation:
"Customer Support, What may I help you with?"
"Hi! I'm not sure if I called the rig--" (And she cuts me off.)
"What do you need?"
"Well, I sent in my 4th test a few weeks ago and it says that I still haven't-"
"What's your student number?"
"x-x-x-x-x, I was hop-"
"Elizabeth B~x~x~?"
"Yes, that's r-"
"Okay, so you want us to send you out a new one?"
"Yes, it says on the websi-"
"Okay, we can send you out a new one. Have a nice day."
"Bi- *click*"
What a wench. I can understand that rambling customers are irritating, but cutting them off in the middle of perfectly short sentences? Get a grip, woman. Jesus.
At least she didn't charge me like she was supposed to. But if I don't get that damn test sheet I'm going to be so pissed.
For some reason or another, they seemed to have misplaced my 4th test sent, and I had to call and get a new one.
Now, I work at a call center. I understand how customers are irritating, I get that after an hour or so on the phones you want to just rip the headset off and stomp on it a bit, but seriously. The whole point is to pretend that they're important.
That being said, my conversation:
"Customer Support, What may I help you with?"
"Hi! I'm not sure if I called the rig--" (And she cuts me off.)
"What do you need?"
"Well, I sent in my 4th test a few weeks ago and it says that I still haven't-"
"What's your student number?"
"x-x-x-x-x, I was hop-"
"Elizabeth B~x~x~?"
"Yes, that's r-"
"Okay, so you want us to send you out a new one?"
"Yes, it says on the websi-"
"Okay, we can send you out a new one. Have a nice day."
"Bi- *click*"
What a wench. I can understand that rambling customers are irritating, but cutting them off in the middle of perfectly short sentences? Get a grip, woman. Jesus.
At least she didn't charge me like she was supposed to. But if I don't get that damn test sheet I'm going to be so pissed.