"How DARE you want to go home??"

[Despina83]

A co-worker told me that the other day when he was cashiering, he had already been checking out people 20 minutes past the end of his shift. He turned his light off and finished the last customer and was logging off when a woman came up with an overflowing cart. Before she started unloading, he said, "Sorry, ma'am, I'm closed here." Her response was to snarl, "Asshole!" and stalk off.

[Bright_Star]

I used to get people who would bitch me out for closing my light & telling them that they're my last customer & then have someone come up behind them who when I told them that I was closed would INSIST that they had been there for a while when I knew damn well that they just got in line.
During this time of year it used to be next to impossible to leave on time. I would have to be crafty about it IF I wanted to go home at a decent hour. Doing stuff like shutting off your light & putting the closed sign up at least 30 minutes before you close so you could get a chance to leave on time. The CSM's weren't too wild about doing that BUT I didn't care.
TOO many people act like cashiers are just supposed to stand there hour after hour ringing them up & NOT be tired. I'm sorry but after 9 hours ringing people up I wannna go home!
I figure it this way-when it's time to work then I'll bust my ass BUT when it's time to go home then I'm going home!

[Crazeyal]

Self centered people are simply BETTER THAN YOU... haven't you figured that out??

[Becks]

Oooooh, I LOVE answering that question!!

"How DARE I? Hmmmmmmm, let's see. I've been here since bscenely early hour: and it's now :somewhere between 10 1/2-12 1/2 hours later:. I barely got one break, and it was NOT the full 15 minutes I'm entitled to, much less a lunch and my second break. I haven't been able to take a bathroom break in 5 hours. I also haven't showered since yesterday."

[blas]

That's the reason why, when my stint at the gas station was almost up, I started closing the store 10 minutes early. Never got caught, either. And it sort of stopped people from trying to get in at the last minute.

That used to royally piss me off at the grocery store when I didn't get a relief, I actually had to shut my light off and close my lane. People just wouldn't leave. They saw a body and figured I was OPEN!

[Mike Taylor]

Oh, I just LOVE those people...

At one previous job, I had a snotty old bittie tell me she hope our store went out of business because I wouldn't ring her out at the register that I was closing down. My reply was, "So you want ninety people unemployed at Christmas just because YOU don't want to wait in line downstairs to ring out?"

And then there's the "YOU RUINED MY KID'S CHRISTMAS!" nuts who stomp and get pissed when the store locks up for Christmas Eve and they just happened to get there two minute too late. The cops were called on one guy who pulled that.

[ForestDragon]

That used to royally piss me off at the grocery store when I didn't get a relief, I actually had to shut my light off and close my lane. People just wouldn't leave. They saw a body and figured I was OPEN!

I just can't figure out why people don't simply ask before shoving their carts or whatever up there. If the line looks like it might be open (light might be off but there's no "Closed" sign on the belt or there's no one else in line) you can simply ask "Are you open?" If the answer is "No," move on. It's not like it's brain surgery, sheesh. Sometimes the cashier forgets to turn on the light; not often, but it can happen.

Best if you go at a time not so close to closing. Duh.

[Despina83]

The thing that drives me insane is that everytime I turn my light off because I'm leaving or going on break or whatever, people will continue to stroll up and start unloading. However, when my light is ON, people will ask, "Are you open?" I can't even be turned the other way, blowing my nose with a kleenex, or adding more bags, or logging on, or anything. My light's on, what do you think? Why not ask me that when my light is OFF, people?? It's gotten to the point that the supervisor has to stand at the end of the lane and block people from coming in my lane when I'm finishing a customer with my light off. But when she doesn't, people just keep coming and coming, and finally I have to put my foot down and tell them I'm closed and walk away.

[Sedorna]

The thing that drives me insane is that everytime I turn my light off because I'm leaving or going on break or whatever, people will continue to stroll up and start unloading. However, when my light is ON, people will ask, "Are you open?"

Oh, gosh, me too. Though I suppose I'm lucky, in that we can pull cords across our lanes to signify that we're closed. However, I did once have some guy try to unhook the cord so that he could go through. Hello, it's there for a reason, dummy!

[BookstoreEscapee]

This is why I like the One Line - Multiple Registers system. If you are closing the customer doesn't have to actually move to a different lane, they just wait for the next cashier to be free. Doesn't stop people from coming to you when you don't want them to, but it makes it a little easier to tell them you're closed and walk away. The real SCs will still get pissed...oh, well.... Of course, that system doesn't work in some types of stores. Grocery stores and the like where people have cartloads of stuff and need the conveyor belt to unload everything can't exactly do that...

[CaroPhoenix]

The one line, multiple registers approach is used at the commissary at the local base around here. Actually, there are 2 one-liners (one line going for registers like 1-9 and then another line for registers 10-19), there are separate lines for the 1 or 2 12 items or less registers.

At the one-liners for the multiple registers, there are line watchers, letting the next customer in line know which register to go to. So it's really a no-brainer. Why the local grocery stores don't do it is beyond me. (Well, there is that whole having to set up the area in front of the registers differently to make room for the roped off line sections and stuff, but really, in the long run it'd be a better shopping experience).

[Becks]

idrink, that sounds a lot like the women's bathrooms at State Fair Park.

[RammsteinGirl]

What I usually do is turn off my light 5 minutes prior to the end of my shift and take care of the remaining customers in line. Anyone else trying to enter, I tell them I'm closed. Most people are okay with it, but you still get the people who, after telling them you're closed, give you a look like you just killed their kitten or something.

Also, off-topic but not really, why do people tend to pile up in one checkout line when there's 5 others waiting with no customers? Drives me nuts! "THERE'S NO WAITING ON 3, 4 OR 5" "NO WAITING ON 3, 4 OR 5" repeat twice more whilst getting blank, brain-dead stares. Agh!

[Sliceanddice]

i just want to tell this real quick the other day i run to a store they have some cashier problems (as in they got like 5 on staff i swear because i alwasy see the same ones, and ive been there at every single possible time during the day) anyway they have two lights on registers, i walk up. NO ONE IS AT THEIS REGISTERS THERE ARE TWO GIRLS WORKING THOUGH AT TWO DIFFERENT REGISTERS WITH OUT LIGHTS.!! god i just about want to chew them out because they where acitng ditzy too.

[Lace Neil Singer]

As far as I'm concerned, once my sign goes up, that's it. No more customers, I've had enough, I'm going home. Fin.

I expect whining and bitching on Christmas Eve cuz I will be working til 6:15 and there are bound to still be people instore even after we close at 6 who will be whinging cuz my sign's up. -.-