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First post other than introductory, I thought I'd post an SC I witnessed recently. She was both stupid and obnoxious. Can't beat that combination with a stick (though we'd like to...)
We were in a local, privately owned mom-and-pop shoe store. Lovely place, wonderful owners. They sell shoes that you can't find in chain stores, more expensive but superb service and the best shoes ever.
I was having a pair of shoes altered for a special event and was going over my rather weird request with the owner, who was darling. The shop was full of other customers and since I didn't need the shoes for several months I had no problem with the owners stopping our discussion occasionally to take care of a sale.
Me: Yup, me
H: My husband
O: Owner
SC: Stupid and impatient sub-cretinous rich entitlement queen
SC: I'm ready to pay now.
O: (To me) Do you mind?
Me: No problem!
The owner rings up several pairs of shoes for lady who is not waiting at desk, but sitting in chair in the middle of the store. He goes to her to get her credit card (yes, they are that nice at this store.) He brings it up to the till and swipes it.
Credit Card Machine: Sorry, declined.
O: Well, sometimes our machine has problems. I'll run it again. Sorry this is taking a moment, ma'am.
SC: Just hurry up.
Owner swipes card again.
Credit Card Machine: No, seriously, declined.
Owner asks SC if she has another card as there seems to be some issue with this one. From her chair she sputters.
SC: THERE IS NOTHING WRONG WITH MY CARD. It was just renewed, I have a huge limit, that just came from the bank. Run it again, your machine must be broken.
Owner swipes the card one more time.
Credit Card Machine: Dude, really. I said no. Knock it off.
Owner sighs and is about to ask SC for another card again. He's cringing a little because she's obviously such a nice lady this will surely not cause a shitstorm of bitchy to occur. Really.
Then my husband, standing with me at the desk, notices something.
H: Um, that card looks weird.
O, H and I all look at the card. It does look weird. The corners are...sharp. Credit cards have gently rounded corners. Also, the card looks slightly shorter than a regular card.
O: Ma'am, there appears to be something slightly wrong with your card, physically. See these sharp corners?
SC: Oh for crying out loud! There is nothing wrong with my card! I trimmed the edges so it would fit better in my new purse! Run it again!
H: Hey lady, do you know that when he runs it, the machine is looking at an encrypted strip on the back, and by trimming it, you made it impossible for the machine to read it?
SC: I don't believe you. What do you know, anyway?
Owner, at this point, has manually entered the numbers. The card is authorized. He takes card, shoes and receipt to SC. She gets up to leave in a huff muttering about the idiot owner who doesn't know how to run a credit card.
H and I are laughing. Other customers who have witnessed exchange are laughing. SC turns around to give my husband the evil eye.
SC: You should stay out of other people's business. I'm going to Nordstrom's now and I bet THEY don't have any trouble running my card!
H (goes from laughing under his breath to actually giggling out loud): Yeah, good luck with that, lady!
Door slams.
O: I suppose I could have just declined to take the card at all, since it was altered. I wonder what they'll do at Nordstrom's?
Epic FAIL.
We were in a local, privately owned mom-and-pop shoe store. Lovely place, wonderful owners. They sell shoes that you can't find in chain stores, more expensive but superb service and the best shoes ever.
I was having a pair of shoes altered for a special event and was going over my rather weird request with the owner, who was darling. The shop was full of other customers and since I didn't need the shoes for several months I had no problem with the owners stopping our discussion occasionally to take care of a sale.
Me: Yup, me
H: My husband
O: Owner
SC: Stupid and impatient sub-cretinous rich entitlement queen
SC: I'm ready to pay now.
O: (To me) Do you mind?
Me: No problem!
The owner rings up several pairs of shoes for lady who is not waiting at desk, but sitting in chair in the middle of the store. He goes to her to get her credit card (yes, they are that nice at this store.) He brings it up to the till and swipes it.
Credit Card Machine: Sorry, declined.
O: Well, sometimes our machine has problems. I'll run it again. Sorry this is taking a moment, ma'am.
SC: Just hurry up.
Owner swipes card again.
Credit Card Machine: No, seriously, declined.
Owner asks SC if she has another card as there seems to be some issue with this one. From her chair she sputters.
SC: THERE IS NOTHING WRONG WITH MY CARD. It was just renewed, I have a huge limit, that just came from the bank. Run it again, your machine must be broken.
Owner swipes the card one more time.
Credit Card Machine: Dude, really. I said no. Knock it off.
Owner sighs and is about to ask SC for another card again. He's cringing a little because she's obviously such a nice lady this will surely not cause a shitstorm of bitchy to occur. Really.
Then my husband, standing with me at the desk, notices something.
H: Um, that card looks weird.
O, H and I all look at the card. It does look weird. The corners are...sharp. Credit cards have gently rounded corners. Also, the card looks slightly shorter than a regular card.
O: Ma'am, there appears to be something slightly wrong with your card, physically. See these sharp corners?
SC: Oh for crying out loud! There is nothing wrong with my card! I trimmed the edges so it would fit better in my new purse! Run it again!
H: Hey lady, do you know that when he runs it, the machine is looking at an encrypted strip on the back, and by trimming it, you made it impossible for the machine to read it?
SC: I don't believe you. What do you know, anyway?
Owner, at this point, has manually entered the numbers. The card is authorized. He takes card, shoes and receipt to SC. She gets up to leave in a huff muttering about the idiot owner who doesn't know how to run a credit card.
H and I are laughing. Other customers who have witnessed exchange are laughing. SC turns around to give my husband the evil eye.
SC: You should stay out of other people's business. I'm going to Nordstrom's now and I bet THEY don't have any trouble running my card!
H (goes from laughing under his breath to actually giggling out loud): Yeah, good luck with that, lady!
Door slams.
O: I suppose I could have just declined to take the card at all, since it was altered. I wonder what they'll do at Nordstrom's?
Epic FAIL.
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